Pool Adjustment Program

1. The City of Oshkosh offers an adjustment on the sewer usage when a swimming pool is filled (one adjustment per year - per account).
2. Required information needed for an adjustment/credit:
   • Pool Permit # - from City of Oshkosh Inspections Department 920-236-5050
   • Inside Water meter reading before filling the swimming pool
   • Inside Water meter reading after filling the swimming pool
   • Date you completed filling the pool
   • Shape of the pool
   • Dimensions of the pool (diameter, depth, etc.)
   • Capacity of the pool in gallons
   • How much of the pool was filled (ex. 1/2 full or filled from empty, etc.)
3. The filling of a pool must be reported to Utility Billing within three months of filling, but to ensure a timely credit, please report the filling as soon as possible.
4. How to report the filling of a swimming pool:
   • Fill out the pool adjustment form
     Online Form | Print Form
   • You can also call Utility Billing at 920-232-5325 with the information listed above in Section 2 after your filling is completed.
5. Important information on adjustments:
   • Utility Billing needs all of the information in Section 2 in order to be eligible for a pool adjustment.
   • Only one pool filling/partial filling will be credited on your bill in a calendar year.
   • The bill balance must be current in order to receive a pool adjustment (no past due balances).
   • A pool adjustment means you will pay for the water used, but the sewer charges related to the pool filling will be credited.
   • Pool adjustments are credited after the pool adjustment is processed, it will appear on a future billing (not the bill the pool filling charges were incurred).