Pool Adjustment Program

1. The City of Oshkosh offers an adjustment on the sewer usage when a swimming pool is filled (one adjustment per year - per account).
2. Required information needed for an adjustment/credit:
   • Pool Permit # - from City of Oshkosh Inspections Department (920) 236-5050
   • Inside Water meter reading before filling the swimming pool
   • Inside Water meter reading after filling the swimming pool
   • Date you completed filling the pool
   • Shape of the pool
   • Dimensions of the pool (diameter, depth, etc.)
   • Capacity of the pool in gallons
   • How much of the pool was filled (ex. 1/2 full or filled from empty, etc.)
3. The filling of a pool must be reported to Utility Billing within three months of filling, but to ensure a timely credit, please report the filling as soon as possible.
4. How to report the filling of a swimming pool:
   • Print or fill out the pool adjustment form from the City of Oshkosh website with the information listed above in Section 2. Please email or bring the form to the City of Oshkosh – Utility Billing after filling is completed.
   • You can also call Utility Billing at 920-232-5325 with the information listed above in Section 2 after your filling is completed.
5. Important information on adjustments:
   • Utility Billing needs all of the information in Section 2 in order to be eligible for a pool adjustment.
   • Only one pool filling/partial filling will be credited on your bill in a calendar year.
   • The bill balance must be current in order to receive a pool adjustment (no past due balances).
   • A pool adjustment means you will pay for the water used, but the sewer charges related to the pool filling will be credited.
   • Pool adjustments are credited after the pool adjustment is processed, it will appear on a future billing (not the bill the pool filling charges were incurred).

Click here to fill out Pool Adjustment email form or click here for the PDF form.