Privacy Policy and Accessibility Statement

Privacy Policy

Thank you for visiting the City of Oshkosh website(s) and reviewing our privacy policy. It is the policy of the city that we will not collect any personal information about you when you visit our website unless you choose to provide such information to us.

Personal Information You Provide

If you choose to provide us with personal information - such as in email or by completing other forms which you submit through our website - we use and share this information to respond to your questions or process the forms to complete the requested transactions. Except for these purposes, the information is not shared with the public generally or any other agencies, unless the City is required to do so by law. There is no legal requirement that a person provide a name. Providing a name gives some measure of credibility to the information submitted and also gives the City a point of contact if more information is needed. The City of Oshkosh does not collect information for commercial marketing, nor do we sell your information to private companies.

Information collected and stored automatically

As you browse through the City of Oshkosh website(s), certain statistical information is gathered, so that we can work to try to serve you better in the future. We do this with a tool called Google Analytics which uses a first-party cookie and JavaScript code to collect anonymous traffic data. We automatically collect and store only the following information about your visit:

• The type of browser and operating system used to access our site
• Your computer's technical capabilities including screen colors, screen resolution, Flash version, and Java support
• Network location
• Internet connection speed
• Preferred language
• The date and time you accessed our site
• The pages you visited
• If you linked to our website from another website and the address of that website
• If you reached our website through a search engine and the keyword(s) used

We use this information to help us make the site more useful to our visitors - to learn about the number of visitors and the types of technology our visitors use. We do not track and record information about individuals and their visits.

Protection of Minors

The City of Oshkosh is concerned about protecting the privacy of children. We encourage parents to be involved in their children's Internet explorations. We specifically suggest that children get their parents’ permission before providing any information online - to this or any other site. To the extent that the City is able to identify that a user is a child/minor, the City will take action to protect the child’s information to the extent permitted by law.

Connect Oshkosh Mobile App

The City of Oshkosh is using SeeClickFix, an online and mobile service request system, to power its mobile app and reporting forms. SeeClickFix is an application that allows the City of Oshkosh citizens to report non-emergency related issues to the city. SeeClickFix can be used via the Web on a desktop computer, laptop, mobile phone, or tablet.

SeeClickFix is a public application. The description entered will be visible to the public. Your display name will also be visible unless you choose to submit as Anonymous. Your email address will never be displayed publicly.

Website Accessibility Statement

The City of Oshkosh incorporates digital accessibility standards into the design and maintenance of our website and digital communications channels to ensure accessibility for all people, regardless of ability or method of access.

What are we doing with accessibility?

To help us make our digital channels a positive place for everyone, we've been using the Web Content Accessibility Guidelines (WCAG) 2.1 from the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities, and user-friendly for everyone. We work to comply with Section 508 as well as 2.1 A and AA website accessibility standards(external). The City contracts with 3rd party software that scans our websites for accessibility issues so we can resolve them as soon as they have been detected.

How are we doing with accessibility?

We work diligently on our websites to keep it informative, timely, and moving towards achieving our accessibility goals. We use third-party software to monitor the City’s website regularly and have developed training and best practices for staff so they can create and deliver accessible content.

Digital Accessibility is an ongoing process. If you find an ADA issue with any of our digital content, please contact us by emailing webmaster@oshkoshwi.gov or calling 920-236-5110.

Where can you get additional accessibility help?

Most popular browsers and plug-ins contain built-in accessibility tools and features. For more information, please visit the accessibility information pages for these tools:

• Google Accessibility for Chrome Browser(external)
• Microsoft Accessibility for Microsoft Products(external)
• Accessibility Information for the Firefox Browser(external)
• Accessibility Information for Adobe PDF Reader(external)

Learn more about website accessibility on the ada.gov website(external).

In addition, we support assistive screen reader technology from JAWS, NVDA, and Apple VoiceOver.