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Home My WebLink AboutWHEN_TO_CALL_9-1-1 9-1-1 WHEN TO CALL--WHEN NOT TO CALL--WHAT TO SAY WHEN TO CALL ♦ For life threatening medical emergencies including: —Difficulty breathing —Choking —Constant chest pain —Severe bleeding —Unresponsive —Drowning —Electrocution —Drug Overdose —Seizures —SEVERE injuries ♦ To report a crime in progress ♦ To report a fire ♦ Carbon Monoxide alarm is sounding WHEN NOT TO CALL ♦ For minor injury or illness —Flu or common cold —Ongoing aches and pains —Minor cuts and burns —Broken fingers or toes ♦ Routine transportation to hospitals or clinics. ♦ To report a crime that has already occurred ♦ To report lost or found property ♦ To report parking problems ♦ To ask questions of the Fire or Police Departments ♦ For information during severe weather or disasters WHEN IN DOUBT DO NOT HESITATE CALL 9-1-1 WHAT TO SAY ♦ Try to stay calm ♦ Speak slowly and clearly ♦ What is the emergency? —Heart Attack, Fire, Vehicle Crash, Crime in progress, etc. ♦ Where is the emergency? —Exact address (including apartment or building name and/or number) —Nearest cross street(s) ♦ Who needs help? —Age ---Male or Female —Number of people ♦ Are they conscious? ♦ Are they breathing? ♦ Answer any questions the best you can ♦ STAY ON THE PHONE UNTIL THE DISPATCHER TELLS YOU IT IS OK TO HANG UP BEFORE HELP ARRIVES ♦ Let the patient /victim know that help is on the way ♦ DO NOT MOVE THE PATIENT unless absolutely necessary ♦ Keep the phone line clear ♦ Have someone wait outside (if possible) to help direct emergency crews ♦ Turn on porch light or flashers to assist emergency crews ♦ Start first aid (CPR, Heimlich Maneuver, etc.).