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HomeMy WebLinkAbout35. 1st Quarter Strategic Plan Update City Of Oshkosh L Key:✓Complete 4 In Progress Caution b Below Plan 2017 Strategic Plan 1st Quarter Update Oshkosh ® A.Attract,Expand and Retain 4 Continue to invest and support the Greater Oshkosh Economic Development Corporation(GO-EDC) Businesses 4 Develop and implement action plans for prime real estate and redevelopment locations such as:Sawdust District,the Pioneer area and Aviation Business Park VISION B. Support Redevelopment I'Partner with Greater Oshkosh EDC to offer educational opportunities for Elected Officials Opportunities for Central city, 4 Continue to streamline the approval and permitting process for developers while preserving health&safety A thriving and 4 Create and continuous) update a database of municipally-related data necess for business expansion or attraction sustainable Waterfront,and Underutilized Y Pdnecessary Pans Support Economic properties in the City 4 Reduce economic disparities by attracting family sustaining jobs to Oshkosh community Development C. Develop Infrastructure Needed b Implement the Central City Investment Strategy offering to Support Business and 4 Identify and support targeted redevelopment areas for re-use and development abundant Residential Development 4 Actively pursue acquiring key sites through the Redevelopment Authority or Common Council that could have a significant impact on the City if redeveloped Establish Economic 4 Continue to support the development of the Riverwalk along the Fox River and Lake Winnebago opportunities for D.E Dsta Development Metrics 4 Market redevelopment sites to private developers work and life op cs gImplement the recommendations in the 2016 Parking Study when applicable and budgeted E. Promote the City of Oshkosh q Develop a City-owned rail transload facility in the Southwest Industrial Park F. Develop an Effective Econouuc q Develop and implement plans to improve the City's main corridors and to plan for industrial and business park expansions MISSION Development Incentive Program q Market Interstate 41 as an economic development asset The City of 4 Pursue site designation certification within our industrial parks through the Wisconsin Economic Development Corporation(WEDC) Oshkosh 4 Explore the feasibility of a City-owned wetland bank G?Rescmch potential of a Residential Subdivision Development Program provides goods *Develop a set of metrics/dwhboard that can monitor the progress of the City's investment in economic development and services in 4 Support involvement in the Interstate 41 Corridor Initiative to jointly market the region pursuit of a safe 4 Market our transportation connections and vibrant 4 Market the City-owned available lots in the industrial and business park,redevelopment areas,and scattered residential sites community 4 Develop and implement a Quality of Life campaign with community partners 4 Supportjoint efforts on a marketing campaign to attract and retain businesses and workers GUIDING 4 Update Tax Incremental Financing(TIF)Policy to include residential redevelopment 4 Develop an Economic Development Incentive Policy PRINCIPLES 4 Continue to promote and enhance the City's Revolving Loan Fund • Can Do Spirit 4 Research all local,state,federal,and private grant opportunities regularly Accountable 4 Research economic development incentives used by other communities in Wisconsin and nationwide Transparent 4 Identify needs for loans and grants for niche businesses,entrepreneurs,or minority/womerniisabled business owners • Engaging Economical ® A. Enhance Community Trust in 4 Improve training related to Incident Command Structure(ICS) Responsive Public Safety 4 Conduct civilian training for disruptive events B. Strengthen Relationships with Innovative o Neighborhood Organizations and 4 Produce Oshkosh Police Department(OPD)videos focused on our values Equitable Diverse Community Groups 4 Increase Police presence in community through outreach efforts to schools,neighborhood associations,businesses and citizens Provide a Safe, C. Build Awareness of Personal 4 Develop an OPD Annual Report to the community Secure,and Health and Safety 4 Enact improved&transparent Internal Affairs(IA)reporting D. Ensure High-Level of Response 4 Improve outreach initiatives with neighborhood&diverse population groups Healthy to Emergencies 4 Increase number of Crisis Intervention Team(CTT)trained staff Community E. Prepare the Community's Ability 4 Continue participation in local county CIT and Drug&Alcohol Task Forces and Groups to Recover from Disruptive 4 Develop a Drug Addiction Initiative within the community Events 4 Continue to educate and reach out to schools,neighborhood associations,and citizens regarding substance abuse F. Develop Strategies to Address 4 Continue to educate citizens&visitors on traffic safety through education and enforcement efforts Substance Abuse in the 4 Reestablish a motorcycle unit to focus on traffic enforcement,particularly in roundabouts Community 4 Successfully complete Commission on Accreditation for Law Enforcement Agencies(CALEA)reaccreditation in 2017 G. Improve Transportation Safety 4 Improve Recruiting,Training&Development for the OPD employees within Community 4 Improve outreach efforts to the community 4 Produce annual Oshkosh Fire Department performance report 4 Develop and adopt ordinance for fire protection and alarm systems compliance records system 4 Require Neighborhood Fire companies to participate in National Night Out events in their response district 4 Require Fire companies to participate in one event per year with neighborhood groups in their response district 1 City Of Oshkosh L' Key:✓Complete 4 In Progress Caution b Below Plan 2017 Strategic Plan 1st Quarter Update Oshkosh Provide a Safe, H. Develop a Professional and 4 Deliver Smoke Detector Trek Program into one targeted neighborhood per year Secure,and Diverse Workforce within Public 4 Develop partnerships to deliver first aid and Cardiac Pulmonary Resuscitation(CPR)training through Neighborhood Groups Safety 4 Respond to 90%of property and life threatening emergencies in under 6 minutes,90%of the time Healthy I. Enhance Crime Prevention and 4 Provide de-identified data on substance abuse from ambulance response to OPD Quarterly Community Community Policing Strategies 4 Continue participation in Fox Valley Heroin Task Force 4 Continue to provide car seat installation checks 4 Begin second phase of accreditation phase&self-assessment of Fire Department 4 Improve Recruiting,Training&Development for the Fire Department employees A.Maximize Our Financial Position 4 Apply strategic plan initiatives to annual budget planning and funding process VISION Based On Our Capabilities and ✓Utilize Capital Improvement Plan(CB')scaring system to prioritize projects and maximize funding available A thriving and Limitations 4 Execute the plan to reduce City s general obligation debt to approximately 70%of equalized value sustainable B.Improve Our Internal and 4 Establish a schedule for regular review of user fees and rate structures community External Communication Systems 4 Continue the structural review of the City's Health Insurance Plan.Identify ways to control increasing costs and contributions. Enhance the C.Recruit,Retain,Engage, 4 Continue implementation of Enterprise Resource Program(ERP)(2016-2020) offering Recognize and Develop 4 Improve communications with,and feedback from,employees abundant Effectiveness of Our Employees and Future Leaders 4 Encourage annual departmental tours/orientation for Council Members opportunities for Ctiy Government D.Improve Our Technology 4 Encourage at least one departmentally hosted Open House annually work and life E.Align Internal Department Action 4 Select and develop effective medium to communicate City's performance management initiatives Plans to Strategic Plan 4 Increase public awareness of City services and value F.Align Employee Performance to ✓Explore&implement citizen engagement software MISSION Department Plans 4 Update Affirmative Action Plan and program G.Develop/Improve Our 4 Analyze compensation issues for targeted positions The City of Performance and Outcome 4 Build awareness of personal health and safety Oshkosh Measures ✓Implement updated Employee Recognition Program provides goods H.Reassess/Realign Our Boards 4 Implement Supervisory Training Program and services in and Commissions 4 Provide training for advancement within the City pursuit of a safe I. Increase Local Engagement with 4 Research Tuition Reimbursement and Employee Referral Programs State Legislators to Increase 4 Research Leadership Development Program and vibrant Local Control 4 Research Career Ladders/Employee Development Program community J. Strengthen Partnerships in 4 Research and recommend the implementation of a single time and attendance scheduling system for all departments Community, 4 Update main City website GUIDING K.Encourage Collaboration with 4 Optimize,standardize and expand Geographic Information System(GIS)functionality PRINCIPLES Diverse Community Groups ✓Include supervisors n a permanent addition to the strategic planning process Can Do Spirit ✓Communicate the Strategic Plan and integrate it into daily operations and policies Accountable 4 Educate supervisors on how to apply"Guiding Principles"in employee evaluation process 4 Improve employee's understanding of role in achieving plan initiatives Transparent 4 Educate supervisors/managers on employee evaluation process&purpose Engaging 4 Work with departments and divisions to create metrics that are meaningful for their operations and valuable for benchmarking with other communities Economical 4 Convert created metrics to visual dashboards. Responsive 4Identify Key Performance Indicators(KPI's)for scorecard inclusion Innovative 4 Assemble scorecards for departments and the Council based on KPI's selected 4 Build management skills to evaluate and utilize performance measures Equitable 4 Deliver performance measure/metrics training to department heads and supervisors 4 Develop capability to determine Return On Investment(ROI)for larger city projects and services 4 Evaluate existing Boards and Commissions and their mission/purpose 4 Establish a regular meetings between Council,staff and State legislators regarding issues of mutual interest 4 Continue greater engagement with the League of Wisconsin Municipalities&similar groups to impact public policy at the State level 4 Identify potential new partners for collaboration and analyze how to strengthen current partnerships 4 Educate citizens on availability of services through community partners 4 Incorporate diversity and inclusion into our decision-making processes 4 Conduct training with departments to improve our recruiting,staffing and reporting capability efforts 2 City Of Oshkosh L Key:✓Complete 4 In Progress Caution b Below Plan 2017 Strategic Plan 1st Quarter Update Oshkosh VISION A. Improve Our Streets,Transit, 4 Update Transit Development Planthat will guide our improvement efforts for the next 5-10 years A thriving and Bike,Pedestrian and Public 4 Update the Bicycle and Pedestrian Circulation Plan sustainable Utilities 4 Complete priority projects from the 2011 Pedestrian and Bicycle Circulation Plan B. Improve Our Stone Water #?Educate motorists,bicyclists and pedestrians on laws and best practices to safely negotiate roundabouts community Improve and Management 4 Annually update and implement 5 year Capital Improvement Plan(CB')projects offering 'Maintain our C. Execute Our Clear Water 4 Develop/update long range Asset Management Plans abundant Infrastructure Initiatives 4Develop plansfor additional unstudied watersheds opportunities D. Improve Our City Buildings and 4 Implement recommendations of watershed plans as policy,time and budget allows for work and Energy Efficiency 4 Continue implementing water quality improvement projects in anticipation of future Total Maximum Daily Load([MDL)requirements life E. Update and Maintain Our City 4 Complete Phase B of Inflow&Infiltration(I&I)Study Technology 4 Identify policies to address clear water initiatives F. Update and Maintain Our City 4 Educate community leaders and public about sources of clear water in the sanitary sewer system Equipment 4 Reduce cross connections to the sanitary sewer system MISSION G. Support the Improvement of the 4 Address backlog of building issues,and improve the security of city properties The City of Community's Telecommunication 4 Improve the efficiency of our buildings and equipment Oshkosh Infrastructure 4 Complete priority Heating,Ventilating and Cooling(I-IVACpRoofing replacement and maintenance projects provides goods 4 Implement parking lot replacement&maintenance schedule from 2014 Parking Lot Pavement Study 4 Implement City equipment replacement schedule per CB' and services in 4 Maintain&update our Information Technology infrastructure pursuit of a safe 4 Evaluate equipment replacement&maintenance schedules for fleet vehicles and vibrant 4 Collaborate with other governmental entities in the Oshkosh area to study the feasibility of improving the community's broadband capabilities community A. Update Comprehensive Outdoor ✓Secure consultant to assist with the Comprehensive Outdoor Recreation Plan(CORP)update by January 15,2017 Recreation Plan(CORP) 4 Inventory and analyze existing parks and facilities GUIDING B. Continue to Develop River Walk 4 Complete needs assessment by conducting citizen survey,user group survey,neighborhood associations input and public information meetings PRINCIPLES - C. Enhance the Museum's Capacity 4 Prioritize park improvements with input by the community and Advisory Park Board • Can Do Enhance our to Recognize,Preserve,and 4 Seek approval of the CORP by the Advisory Park B card,Plan Commission,and Common Council by December 1,2017 Spirit Quality of Life Interpret the History of Our 4 Complete a Riverwalk segment every year until the Fox River Corridor Plan is complete P Community 4 Create the next generation of long-term exhibitions at the Museum,connecting them with core curriculum Accountable Services and Assets D. Make Progress Toward the 4 Develop and enhance publications&projects on community history at the Museum Transparent Library's Vision of"A Library in 4 Improve building infrastructure to provide essential visitor services at the Museum Engaging Every Life" 4 Enhance and accelerate collections care&management Economical E. Develop a Long-Tenn Funding 4 Put a library card in every citizen's hand Responsive Strategy for Other Quality of Life 4 Recognize the Library as a downtown anchor destination Assets(Grand Opera House, 4 Recognize the Library as a provider of trusted"go to"online resources Innovative Convention Center) 4 Recognize the Library as a community institution with widespread public and private support Equitable 4 Work with management of the Grand Opera House&Convention Center to develop additional programming and promotion to increase revenue 4 Investigate alternative funding models for long tern support of Quality of Life(QOL)institutions 4 Evaluate concept of endowment to support long tern development of QOL assets 4 Communicate the"Good'of Oshkosh to citizens to increase pride in Oshkosh 4 Support efforts to market community's QOL 4 Support Convention and Visitors Bureau(CVB)efforts to market community as"Wisconsin's Event City' 3 City Of Oshkosh L' Key:✓Complete 4 In Progress Caution b Below Plan 2017 Strategic Plan 1st Quarter Update Oshkosh VISION A.Create a Culture of Neighborhood 4 Provide assistance to Greater Oshkosh-Healthy Neighborhoods Initiative(GO-HNI)to support the creation and maintenance ofresident led neighborhood associations A thriving and B.Leverage City Resources and 4 Support resident training opportunities ities to enhance leadership development sustainable Incentives to Encourage Private 4 Promote neighborhood identities through marketing and strategic improvements within neighborhoods Investment in Neighborhoods 4 Explore the formation of a"Neighborhood Advisory Commission"to support and advocate for neighborhood based service delivery and policy development community C.Build Awareness for 4 Work with GO-HNI to educate municipal staff and community members/agencies on the importance of neighborhoods offering Strengthen our Neighborhood Development ✓Collaborate with GO-HNI,Advocap,Habitat for Humanity,Housing Authority to implement neighborhood projects abundant D.Increase&Encourage Owner 4 Track resident volunteer hours with the goal of increasing social capital within neighborhoods Neighborhoods Investment and Maintenance in 4 Explore the development of a Residential Tax Increment Finance TIF Policy to promote(re)development within neighborhoods opportunities P � (TIF) Y Pr for work and Property 4 Continue to promote and administer the"Great Neighborhoods Program" life E.Establish City Inter-Departmental ✓Promote"Our Neighborhoods Engage(ONE)"Oshkosh city-wide through community outreach&marketing Teams for Planning and 4 Participate with Oshkosh Healthy Neighborhoods Alliance to ensure an open line of communication with neighborhood associations Completing Neighborhood 4 Complete a"Confidence in the Community'Survey to benchmark resident confidence with neighborhood development Projects 4 Educate real estate community and community members of available neighborhood programs and activities MISSION F.Increase Quality and Diversity of 4 Market and promote implementation activities of existing neighborhood plans The City of Housing Stock 4 Identify successes in neighborhood revitalization and apply those in more areas of the city Oshkosh G.Encourage Diversity and Inclusion 4 Continue to provide flexible housing programs within recognized neighborhood associations and throughout the City provides goods 4 Develop education campaign to increase awareness of existing municipal codes 4 Continue to conduct proactive property maintenance inspections City-wide and services in 4 Develop and administer targeted Micro-Grant Program pursuit of a safe 4 Identify purpose and mission and identify staff to serve on team and vibrant 4 Develop One Neighborhood Plan annually with resident leaders community 4 Support implementation of approved Neighborhood Plans 4 Oversee development&ongoing maintenance of a Neighborhood Report Card Program GUIDING 4 Promote available resources and services at neighborhood meetings and events 4 Collaborate with ONE Oshkosh partners to originate housing projects PRINCIPLES 4 Update Comprehensive Plan to identify areas of appropriate residential density city-wide Can Do t?Develop a targeted blight elimination process and program Spirit 4 Create an Architectural Services Program to enhance improvements to residential properties Accountable 4 Promote available residential City-owned properties for(m)development Transparent 4 Work with community partners to survey residents and business owners to better understand cultural climate and assets Engaging4 Encourage community events that celebrate diversity and inclusion 4 Add a diversity and inclusion element within Neighborhood Plans Economical Responsive Innovative Equitable 4 City Of Oshkosh .L Key:✓Complete 4 In Progress#?Caution b Below Plan 2017 Strategic Plan I'Quarter Update—Caution or Below Status Information Oshkosh Mission,Vision& Priority Goal Strategic Objectives Strategies and Tactics Notes Values A.Attract,Expand and Retain Businesses q Partner with Greater Oshkosh EDC to offer G Education Session on Wetlands held on April 25,2017 B. Support Redevelopment Opportunities for educational opportunities for Elected Officials Central city,Waterfront,and Undemtilized VISION Properties in the City b Implement the Central City Investment Strategy b Contract planning firm is behind schedule.Expanded Scope of work to A thriving and C. Develop hnf'rastmcture Needed to Support include South Park and Ninth Avenue corridors. sustainable Support Economic Business and Residential Development community Development D.Establish Economic Development Metrics 44,hnplement the recommendations in the 2016 Business Improvement District(BID)is still debating signage of offering E. Promote the City of Oshkosh Parking Study when applicable and budgeted parking lots;educational materials not selected by BID. abundant F. Develop an Effective Economic Development opportunities for Incentive Program work and life t?Research potential of a Residential Subdivision *Staffing constraints,new hire will start in May and begin research of Development Program program. MISSION #>Develop a Set of Metrics/dashboard that can The City of monitor the progress of the City's investment in Staffmg constraints,new hire will start in May. Oshkosh economic development provides goods and services in pursuit of a safe A. Improve Our Streets,Transit,Bike,Pedestrian t?Educate motorists,bicyclists and pedestrians on t? Started Roundabout Safety Committee.Planning a Pedestrian Safety andvibram and Public Utilities laws and best practices to safely negotiate Day.Police department Motorcycle unit will start shortly to reinforce community B. hnprove Our Storm Water Management roundabouts driver safety through enforcement. C. Execute Our Clear Water Initiatives GUIDING D. hnprove Our City Buildings and Energy PRINCIPLES Improve and Maintain Efficiency • CanDo our Infrastructure E. Update and Maintain Our City Technology Spirit F. Update and Maintain Our City Equipment • Accountable G. Support the Improvement of the Community's • Transparent Telecommunication Infrastructure A.Create a Culture of Neighborhood d Develop a targeted blight elimination process and d Budget and staff constraints. • Engaging B.Leverage City Resources and Incentives to program • Economical Encourage Private Investment in • Responsive 18 Neighborhoods • Innovative C.Build Awareness for Neighborhood • Equitable Strengthen our Development Neighborhoods D.Increase&Encourage Owner Investment and Maintenance in Property E.Establish City Inter-Departmental Teams for Planning and Completing Neighborhood Projects F.Increase Quality and Diversity of Housing Stock G.Encourage Diversity and Inclusion 5