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HomeMy WebLinkAbout11-294JULY 13, 2011 11 -294 RESOLUTION (CARRIED 6 -1 LOST LAID OVER WITHDRAWN ) AS AMENDED PURPOSE: ADOPT 2011 TRANSIT DEVELOPMENT PLAN INITIATED BY: TRANSPORTATION DEPARTMENT WHEREAS, the City of Oshkosh's Oshkosh Transit System receives some of its funding through the State of Wisconsin's Urban Mass Transit Operating Assistance Program (Section 85.20), and WHEREAS, the State requires, as a condition for maintaining eligibility for this funding, that the grantee complete a Transit Development Plan (TDP) on a regular basis, and the City's last plan was completed in July 2005, and WHEREAS the City of Oshkosh entered into an agreement with the East Central Wisconsin Regional Planning Commission (ECWRPC) in February 2010 to execute the technical work in completing a TDP that satisfies the State's requirements, and WHEREAS the ECWRPC worked with City staff to form a steering committee which guided the development of this plan over a 15 -month period, and the steering committee voted in support of adoption of this plan at its May 11, 2011 meeting, and WHEREAS plan recommendations were developed following extensive public input, including surveys of current passengers, interviews with community stakeholders, surveys to specific potential passenger populations (University, industrial parks, and seniors), and a Web -based survey, and WHEREAS the City of Oshkosh Transit Advisory Board voted in support of adoption of this plan at its June 15, 2011 meeting; NOW, THEREFORE, BE IT RESOLVED BY the Common Council of the City of Oshkosh that the 2011 Oshkosh Transit System Transit Development Plan is hereby adopted, and that the City Manager shall work to implement plan recommendations, with understanding that the major route systems changes from current system be approved by Common Council following a recommendation from the Transit Advisory Board. Bold & Italics indicates amendments J of Oshkosh - Transportation ( 0 OfHKOVH ON THE WATER 926 Dempsey Trail, Oshkosh, WI 54902 (920) 232 -5342 (920)232 -5343 fax MEMORANDUM TO: Mark A. Rohloff, City Manager FROM: Christopher Strong, P.E., Director of Transportation DATE: July 8, 2011 RE: ADOPTION OF TRANSIT DEVELOPMENT PLAN FOR OSHKOSH TRANSIT SYSTEM Background In early 2010, the City contracted with the State of Wisconsin and the East Central Wisconsin Regional Planning Commission to develop a new transit development plan for the Oshkosh Transit System. These plans, which are statutorily required of urban transit systems in Wisconsin, provide a framework to improve individual transit systems in the state. A steering committee was formed to guide the development of this plan. Formal input was sought through numerous channels, with over 1,500 pieces of formal input being received, through on -board surveys, mailback surveys, Internet surveys, in- person interviews, and outreach meetings. The Steering Committee voted to adopt the plan on May 11, 2011. The plan was subsequently adopted, with comment, by the Transit Advisory Board on June 15, 2011. Analysis When the planning process was initiated, it was the department's intent to take a "fresh look" at the transit system by trying to engage a wide range of stakeholders through the process. It is interesting that the observations on system strengths and weaknesses and recommendations for improvement showed marked similarity across these diverse stakeholder groups. This suggests that the plan presents a good framework for improving the system to better meet community needs. Comments on the draft TDP affirm that the plan's direction is good; however, there is not unanimous support on implementing all recommendations as presented. (Please see the separate attached memo for a summary of public input on the draft plan.) There appears to be general support for the plan, but implementation of specific recommendations will take additional effort in order to address the concerns that have been raised. City of Oshkosh — Department of Transportation Adoption of Transit Development Plan for Oshkosh Transit System / July 8, 2011 Fiscal ImRact The department's direction to the East Central Wisconsin Regional Planning Commission was to develop a flexible plan that could respond to different funding/resource scenarios that may occur. One of the overarching assumptions was that it was unlikely that additional resources would be available to support increases in service. In other words, service expansions /additions will likely need to be offset by service reductions /contractions. The plan's flexibility has become even more important with new constraints on the funding sources which support the bulk of the transit system's budget. One response to these constraints was to include a table showing service priorities (see Table 57), which shows the types of service priorities which would be emphasized in the event of reduced funding. Future implementation of many recommendations will have a fiscal impact; however, these fiscal impacts would be presented to the Council for their consideration in the future, most likely in the City's operating budget or capital improvement program. The cost of implementing some of these recommendations may be offset by future revenues. Examples of these fiscal impacts include the following: • Improving accessibility at bus stops • Adding shelters/benches to more bus stops • Enhancing marketing - related activities • Adoption of ITS technologies and /or improved fare collection However, adoption of the plan does not obligate the Council to enact any of its recommendations. Rather, adoption of the plan would give department staff direction on how to manage the system according to the resources that may be available. Recommendation The Transportation Department recommends adoption of the draft Transit Development Plan as presented. Upon a Common Council vote for adoption, the Transportation Department will work with the Transit Advisory Board and /or the Common Council to help prioritize and structure implementation of plan recommendations. City of Oshkosh — Department of Transportation of Oshkosh - Transportation Deoartment MEMORANDUM TO: Honorable Mayor and Members of the Common Council FROM: Christopher Strong, P.E., Director of Transportation ., DATE: July 8, 2011 RE: INPUT ON TRANSIT DEVELOPMENT PLAN ( 0 OfHKO1H ON THE WATER The City of Oshkosh released a draft of its Transit Development Plan for public review and comment on May 26, 2011. We publicized the release of the draft through several means: • Press release issued by the City, which was circulated separately among numerous social services agencies • Community newsroom story printed by The Oshkosh Northwestern • A legal notice in The Oshkosh Northwestern on May 29, 2011 and June 5, 2011 • Flyers on all OTS buses • Posting on Oshkosh Transit System's Facebook page • Radio interview on WOSH • Inclusion in the East Central Wisconsin Regional Planning Commission's (ECWRPC) electronic newsletter • Transit Advisory Board meetings on May 25, 2011 and June 15, 2011 • Two public information meetings on June 13, 2011: one at the Library and one at the Seniors Center • A noticed public hearing at the June 15, 2011 Transit Advisory Board meeting (no members of the public attended) The purpose of this memo is to summarize the feedback that has been received on TDP recommendations at the public information meetings and through the Transit Advisory Board. Public Information Meetings Two public information meetings were held on Monday, June 13th: • Oshkosh Public Library — 1 to 3 pm (21 attendees) • Oshkosh Seniors Center — 5:30 to 7:30 pm (1 attendee) At each meeting, staff from the department and from ECWRPC were available to answer Department of Transportation Page 1 Input on Transit Development Plan / July 8, 2011 questions from attendees. A formal presentation provided interested attendees with an overview of the plan. Attendees were also invited to provide written comment. The following written comments received included: • Either proposed route alternatives has benefits but I lean to alternative #2 (Staff note: please see Exhibits 94 and 95 in the draft TDP.) • 1 feel OTS and the City Department of Transportation has done a great job in working with new statistics to formulate a plan • Offer credit card fare payments • 1 don't believe formalization of bus stops is a priority at this time • As a university student, I can attest that the general consensus of the "image" of OTS and its passengers is one of gross unrealistic stereotypes that hinders more UW -O student riders. On campus public relations and media (posters) may move away from the negative image of riding the bus. Focus on riding the bus is not just for poor people. People who ride the bus are not "creepers ", cost benefit for students as opposed to paying for gas and a UW -O parking permit. • To help with OTS image and accessibility support GPS, Google Transit, phone updates, and card fare payment. • Upon improving the green advantage and clean image of OTS, the community may be more willing to support a small increase in City funding for later services, technology advances (Google Transit and phone updates) • Improve image and propose more City funding • Seems like a good plan • Need evening service Transit Advisory Board Meetings The Board was presented with two opportunities to consider the plan. At the May 25 meeting, ECWRPC staff provided the board with a presentation which gave an overview of the plan. At the June 15 meeting, which included a public hearing, staff were present to answer additional questions about the plan. The following is staff's summary of input received from the Transit Advisory Board at these meetings. The references are to the draft plan, which may be found at: ham: / /www.ei.oshkosh.wi.us /Transit /pdf /Oshkosh TDP Complete draft.pd£ A more comprehensive summary of board discussion may be found in these meetings' minutes. • How would proposed Route 2 (see Exhibit 97) access the Fair Acres shopping center? The bus currently goes through the parking lot to a heavily used shelter. There was concern over people potentially needing to cross Jackson Street to access the shopping center. • Proposed Route 4 (see Exhibit 99) goes by the St. Vincent de Paul /Community Pantry, but does not go into the parking lot as Route 4 currently does. There was concern that this is a reduction in service quality for a heavily used stop. Staff noted that the existing stop has accessibility challenges; however, if the stop is kept on Jackson Street (and not in the parking Department of Transportation Page 2 Input on Transit Development Plan / July 8, 2011 lot), accessibility improvements would also be necessary there as well. • There is some concern over the proposed changes to Route 10. The proposed alternatives for Route 10 (see Exhibits 106 and 107) would improve service frequency between Oshkosh and Neenah, but would not serve some intermediate stops currently served by Route 10. Some, but not all, of those stops would be served by other routes. • There was much discussion over formalization of bus stops (see p. 210 for a discussion). Currently, many of OTS' bus stops are indicated through signage, with some also having benches or shelters. However, our ridership materials have typically told prospective riders that they can board the bus at a corner by flagging down a passing bus, whether or not there is a sign there. Using formalized bus stops, and excluding the more informal "flagged" stops, could reduce travel time for buses, making it easier to cover routes reliably in a given amount of time. Formal stops also allow for improved stop design to improve accessibility and address snow removal challenges. While some board members expressed support for formal stops for these reasons and others, other board members were concerned that it would be a major inconvenience to riders, especially those with mobility limitations, and could result in reduced ridership. It was noted that the plan does not require formalization of bus stops, but rather to consider such a policy. It was suggested that if such a policy were implemented, an exception could be developed for those with mobility limitations. • There was discussion over the plan recommendation to try to get buses out of parking lots (p. 206). This recommendation was motivated by concern over the difficulty of safely and efficiently navigating buses through parking lots amidst other vehicular and pedestrian traffic. A couple of board members expressed concern with this recommendation, who thought it was better and safer for transit passengers to be closer to store fronts. • There was support in removing on- street parking at all bus stops, so buses are able to get next to the curb to board and alight passengers. • One board member said he supports about 90 percent of the plan, and commended the staff on how well the informational meetings were publicized. The Board passed a motion "to support the TDP's overall direction with Board comments and recommendations being forwarded by department staff to the Council for their consideration" with a 7 -0 vote. Department of Transportation Page 3 The complete Oshkosh Transit System 2011 Transit Development Plan is available in draft form at: http: / /www. ci. oshkosh.wi.us /Transit /pdf /Os hko sh_TDP_C omp l ete_ draft .pdf EXECUTIVE SUMMARY EXECUTIVE SUMMARY PLAN PURPOSE • dWeasing a • C ng elderly r • Dein ionalization i • Fixed r idership t • Expenses ue to • Increasing p W nsit PUBLIC INPUT servic tistics, mapping, paratransit an provements, and identifies li lation, land use, and social and uded in hibit 1. Key trends include: and industrial growth, and urban fringe population hopping habits ulations up and down since 2004 since 2004 Numerous efforts were made to receive public input throughout the planning process and the response was overwhelming. These public input opportunities included: an onboard survey, e- mailed comments, S.W.O.T. (strength, weakness, opportunity, and threat) exercises with the steering committee and OTS staff, stakeholder interviews, and surveys of industrial /business park employers, UW- Oshkosh students, faculty, and staff, and senior citizens. A Public Participation Plan (Appendix A), which identifies mechanisms to provide public input, was adopted and distributed by the Oshkosh Transit Development Plan (TDP) Steering Committee. East Central Wisconsin Regional Planning Commission Executive Summary Oshkosh Transit Development Plan May 2011 Onboard Survey (pages 43 -50) - A survey of Oshkosh Transit users was conducted on Tuesday, April 27th, 2010, during peak hours of service on all fixed routes, to collect trip characteristic information and opinions of the service. A total of 705 surveys were completed and returned. E- mailed Comments (pages 51— 52) - From February through July of 2010, questions were posted on Oshkosh Transit's website to draw input from interested participants. All responses were then e- mailed directly to Oshkosh Transit and East Central Wisconsin Regional Planning Commission staff for review and processing. In response to these questions, a total of 105 e- mails were received during the six month comment period. S.W.O.T. Exercises (pages 52 — 58) - Exe opportunities, and threats associated with the amongst the Oshkosh Transit TDP Steering Committ entify strengths, weaknesses, ransit System were conducted kshkosh Transit staff. Senior Citizen Sury 91 — 99) - Throughout the month of October 2010 surveys were distributed to all meal sites, the Oshkosh Senior Center, voluntary residential facilities, and at the Winnebago County Senior Expo to gauge attitudes and perceptions, and to analyze usage of the Oshkosh Transit System. A total of 150 surveys were returned. Key Findings of Public Input - A typical Oshkosh Transit user rides the system 5 or 6 times per week to get to school or work (which accounted for roughly 52 percent of trip purposes) because they have no other means of transportation. Overall, respondents noted that Oshkosh Transit is affordable, reliable, and clean, has good frequency and coverage, a helpful staff, and contributes to economic development as it provides access to things like jobs, healthcare, education, and shopping. However, many noted that there appears to be a public perception that Oshkosh Transit is a social service that is strictly for the elderly, disabled, and low income. East Central Wisconsin Regional Planning Commission Executive Summary Oshkosh Transit Development Plan May 2011 The vast majority of respondents noted that some improvements to the system that should be made include: extending evening service, service to 20 Avenue YMCA and outlet mall, efficiency of some routes /route timing, and more benches and shelters at bus stops. BUS STOP INVENTORY /SYSTEM ACCESSIBILITY (pages 103 —138) In July of 2010, all marked Oshkosh Transit fixed route bus stops, a total of 228, were plotted using GPS and examined for major deficiencies which impede safe and efficient access. Such deficiencies include: safe and efficient access especially ramp access for those with mobility devices, lack of curb cuts /sidewalks where appropriate, visual obstructions (i.e. caused by vegetation), on- street parking obstruction, surface impedim damage, damaged equipment (i.e. signage, benches, and shelters), and missing signs the 228 bus stops which were examined, 154 were found to have no major deficie outlined above. There were 93 occurrences of a major deficiency, in which nume ps had multiple deficiencies. Those stops which had a deficiency were also pho ed. NUMBER OF D X41111 Will In Oct o nd Novemb 201 oarding and alighting survey was conducted to gather informatio route riders tter uring this effort, surveyors counted and recorded the number of p Neve ettin and 7ba each bus stop on every route for an entire service day. The tof pas ers ad, whether the ADA accessible ramps on the buses were used, athe bi rac the fron t of the bus were used were also tallied for each stop to n entire service day. These figures depict an accurate representati and alighting patterns look li ke for OTS on a typical day of operation. Total Daily Boardings - Average daily boardings in the 2004 survey totaled 3,465. Counts for 2010 were down 7.2 percent system wide with 3,217 daily boardings. Seven of the nine routes experienced a decrease in average daily boardings, ranging from decreases from a little over 4 percent on Route 4 — North Main to nearly 24 percent on Route 11 — South Park. These decreases are believed to be the result of a substantial fare increase, in which the fare was raised from $0.50 to $1.00 in January of 2009 and a weakened economy over the last several yea rs. East Central Wisconsin Regional Planning Commission Executive Summary Oshkosh Transit Development Plan May 2011 iv AVERAGE DAILY BOARDINGS BY ROUTE, 2004 VS. 2010 1 - East Loop 418 345 -17.5% 2 - Bowen Street 401 415 3.5% 4 - North Main 425 407 -4.2% 5 - Algoma Park 370 310 -16.2% 6 - UWO /North Saw er 432 487 12.7% 7 - West High 379 347 -8.4% 9 - Ninth Avenue 593 5 -8.4% 10- Neenah 128 AIRM -7.0% 11 - South Park 319 NW4 -23.5% EVALUATION OF PERFORMANCE AND • 11 national Hanfol Pittsfield, M ru o se tts; iston, Pennsylvania; , Te ssee; , PARISON (paNJan 198) r Green , ille, La Cr osse, Iowa Iowa; Decatur and Springfield, Bay and Muskegon, Michigan; l , Idaho; Monroe, Louisiana; i Dakota; Altoona and Erie, view and Bellingham, Washington. 9 peer group average in the vast majority 4 th amongst Midwestern peers, and 3` East Central Wisconsin Regional Planning Commission Oshkosh Transit Development Plan Executive Summary May 2011 v PLAN RECOMMENDATIONS (pages 199 — 241) Plan recommendations were developed based on input from the public, the Steering Committee, and staff. Proposed route alternatives which were developed were also tested in a transit model to gauge what forecasted ridership /performance would be. Transit Model - In coordination between the Wisconsin Department of Transportation, HNTB Madison, ECWRPC, and other northeastern Wisconsin entities, the North East (NE) Regional Travel Demand Model was developed to forecast travel volumes and movements for autos, trucks, and transit. HNTB Madison provided assistance by utilizing the transit model component of the regional model to develop and evaluate rouAarthough nding ridership for various transit alternatives in the Oshkosh Transit servic the forecasted model boardings are within two percent of the actual dail results obtained from the model should still be tempered with any other a well as the judgment of professional staff. Proposed System A ative (Exhibit includes a fo . West % hich capabilitI woul epa expre Ice to of ah design ute 4 woul r the rity of a fixed route sys Iternatives are being Again, system route alternative t , and dis ons amongst the mittee. Pub mand for new dership, timi g, and route ute alternative design. Both a and resources and improve ) - Again, proposed system alternative #1 s 5, 7, and 10 would intersect for transfer of Oshkosh from this transfer point with pportunities with Valley Transit. A newly wte 10's local service. Proposed Route 1 - Proposed Route 1 would be a consolidation of existing routes 1 and 2 which have been underperforming for some time. Existing routes 1 and 2 combined ridership is 760 daily riders and a redesign /consolidation of the two routes into one is projected to draw 500 daily riders, with only one bus rather than two. The run time would continue to be 25 minutes with a headway of 30 minutes. East Central Wisconsin Regional Planning Commission Executive Summary Oshkosh Transit Development Plan May 2011 z-I ru o E N E T 7 41 7 U N X W . C O E E O U rn C C C � C � d C C O N E O C a) to > C O O p Mn 'S c N L vf V Y � s w O E o E c v 0) x w C O U) M E E O V m c c f c a ra @a C C O N a) E 0� O CL c a) c > O p u a� c c 47 0 V Y V) w 0 �C) E o E T 41 u U N X W c O .ul E E O U rn c c � c a � � a c = o � � a c . o � U � Mn L Ln c f0 (6 l. � r 41 U 0 O ru Y ru N WO ix Proposed Route 2 - Proposed Route 2 substitutes portions of existing routes 4 and 5, which in total generated 717 daily riders. Proposed Route 2 is projected to draw 569 riders with a run time of 25 minutes and a headway of 30 minutes. Proposed Route 3 - Proposed Route 3 would act as a downtown circulator route which would substitute for portions of existing routes 5 and 6, which currently generate a total daily ridership of 797 riders. Proposed Route 3 is projected to attract 377 daily riders with a run time of 25 minutes and a headway of 30 minutes. Proposed Route 4 - Proposed Route 4 substitutes portions of existing routes 1, 2, and 10 which currently generate a total of 1,120 daily riders. P ed Route 4 is anticipated to generate 144 daily riders with a run time of 25 minutes headway of 30 minutes. This route would also expand service to the North Industrial the City of Oshkosh. Proposed Route 5 - Proposed Route 5 su currently generates 487 daily rides. Proposed with a run time of 25 minutes and a headw service to UW- Oshkosh and also improve destinations like grocery/department stores (i.e. Proposed Route 6 - Proposed currently generate 890 daily rides. a run time of 25 minutes and a hei Proposed Route 7 draws 543 daily rid time of 25 minutes the frontage roads alo existing Route 6, which � er enate 363 daily rides will provide extensive to get to popular Sting Routes - 7 and 9 which to draw 508 daily riders with g Route 9 which currently tide 293 daily rides with a run focus of this route is to service ps portions of existing Route 11 which Route 8 is projected to attract 302 riders v of 30 minutes. This route would also Proposed Ro - A existing Route 9 c Alternative #1 is fo with a run time of 35 service to the Southwest e #1 - Proposed Route 9 - Alternative #1 covers portions of ovides 543 daily rides using two buses. Proposed Route 9 - w 137 daily riders with only using one bus to serve the route nd a headway of 40 minutes. This route would also expand al Park and Universal Business Park. Proposed Route 9 - Alternative #2 - Again, proposed Route 9 - Alternative #2 covers portions of existing Route 9 which currently provides 543 daily rides using two buses. Proposed Route 9 - Alternative #2 is on the same alignment as alternative #1; however it extends service to the 20 Avenue YMCA, which was a highly demanded destination in the public input process. Proposed Route 9 - Alternative #2 is forecasted to draw the exact same ridership as alternative #1 (137 daily riders) with only using one bus to serve the route with a run time of 35 minutes and a headway of 40 minutes. The ridership projection in the model remains constant for this alternative because the YMCA is not an explicit trip generator. However, based on overwhelming demand one would assume this facility would generate ridership if serviced. East Central Wisconsin Regional Planning Commission Executive Summary Oshkosh Transit Development Plan May 2011 x Implementation of this alternative is dependent on identifying a safe, efficient, and maneuverable entry and exiting plan at the 20 Avenue YMCA facility. This route would also expand service to the Southwest Industrial Park and Universal Business Park. Align of Route purpose, ther express destinations the way ridership is to nature Ali Nseto Rou 10 is dependent upon the route's desired e the City of Neenah or a local ridership carrier to City of Neenah. Again, half of existing Route 10's h mpedes timeliness of express service to the City of Neenah. m run e of 55 minutes and a headway time of 60 minutes and tim ith Valley Transit, more commuters may choose to use the urbanized areas. Again, proposed Route 4 would cover the g e 10's local ridership. Discussions should occur between the and Winnebago County to examine what Route 10's long term purpose Other System Recommendations - Through steering committee discussions, staff analysis, and public input, several other system recommendations have arisen throughout this planning process with the notion of improving the efficiency of the Oshkosh Transit System. HNTB Madison also contributed to the development of other system recommendations related to: fixed route service enhancements, passes and fares, planning and policy, equipment and facilities, information /image /marketing, technology, and funding. Recommendations in the plan by category are ranked by priority. A list of key overall recommendations were also identified East Central Wisconsin Regional Planning Commission Executive Summary Oshkosh Transit Development Plan May 2011 xi (listed below) but are not ranked, as all are considered to be major priorities throughout the life of this plan. Key overall recommendations include: Implement proposed route structure - Implementation of the proposed route structure will extend geographic coverage and improve timing and route interaction /transfer capabilities, all while using the same amount of existing resources. The transit model used to test the proposed route alternatives anticipates that ridership will remain comparable as it is today. However, factors like the recent spike in gas prices are not taken into account. Therefore, ridership levels are anticipated to be even higher than those outlined in the transit model performance analysis. Develop a uniform brand of all components & the r scheme, stops, rider's guides, maps, other printed materials, etc.) at consumers associate them OTS - Development of a current and unif e ll etter allow Oshkosh Transit to market itself to potential users of Oshkosh n e. OTS anl Dents, cdffmuters, e tc. OTS service f targeted groups (students, area Oroughout the community and determine Dtential usage of OTS in the future edia s e (6PM to 10PM) - Extending evening service was d throughout the public input process. The extension of e working some second shift jobs to get home from work. ividuals working service sector jobs to use transit, as these nge of scheduled hours /shifts. Extending evening service UW- Oshkosh students and K -12 students and their ability vities. New student fare structures /student ID /bus pass program with Oshkosh Public Schools - Not only will the extension of evening service improve transportation for K -12 students, but a financial partnership with the Oshkosh Public Schools to reduce the out of pocket cost for students should enhance usage. New student fare structures such as using one's student ID as a bus pass, as currently used by UW- Oshkosh students, should increase student use. East Central Wisconsin Regional Planning Commission Executive Summary Oshkosh Transit Development Plan May 2011 iii. Targe arketin mpa iv. Market . e an ique xii Incentive programs with local employers for employee usage of transit - As gas prices have once again exceeded $4.00 per gallon; transit should become more and more of an attractive alternative to the automobile. Yet, some individuals don't know what to do, how to use the system, or are unaware of the service. One opportunity to connect with potential consumers of Oshkosh Transit is to work with area employers and establish incentive programs for their employees to use the system, which will benefit the employee, the employer, and Oshkosh Transit. in the future - Oshkosh Transit most part a bus will pick you up P g counts which were taken as e have a high degree of 6Lt the day. Thus, the more often ete. Also factor in stopping s of routes throughout the nce and annoyance for which individuals can I by consolidating the consumers. Therefore by formalizing ps along the routl board, the amount of time to complete ute should be red number of access points. Exemptions fo ividu considered. Enhanced accessibility at b - Enhance c very costly; however there are se I s that of both existing and fu ure stops. a inc i. Maintain a service a con at acc path I c ii. Ensure t ;ibility for some stops can be taken to improve accessibility stop stops Expan of Intejitechgy ns tion Systems (ITS) such as: i. G osistems (GPS) on buses ii. Cell a with real -time updates (GPS is needed on the buses) iii. Wireless i uses Increased technology cannot only lead to more efficient operations for Oshkosh Transit but also attract new users to the service. The inclusion of global positioning systems (GPS) on buses will allow Oshkosh Transit to track vehicles and respond to consumer inquiries about locations of vehicles and to address complaints such as speeding, not stopping, timeliness, etc. Inclusion of GPS will allow Oshkosh Transit to pursue other technologies that should be attractive to consumers such as real -time updates on cell phones and the internet. Wireless internet on the buses should also be considered as an attractive technology especially for commuters and students. East Central Wisconsin Regional Planning Commission Executive Summary Oshkosh Transit Development Plan May 2011 xiii • Senior /disabled discounted punch pass - Currently Oshkosh Transit does offer senior /disabled discounts, however a discounted punch pass is not available at this time. Based on public input these punch passes are popular amongst the area schools for transporting students with disabilities to and from school and school related activities. • Improvement of fare collection - Technology is needed to improve fare collection to reduce fraudulent payments, eliminate the need for staff to count money, and accurately track finances in a timely and cost - effective fashion. • Joint promotions with retail commercial areas located along bus routes - It is a fact that transit contributes to economic developmen ther it be access to jobs or goods and services. Establishing joint promotions tionships with area businesses should be a win -win for both Oshkosh Transit and ting businesses. • More shelters/ benches at high traffwingly Altho Nconcion nd shelters cannot be placed at every stop, it is important traffic so include benches and shelters, especially where there is high of young, elderly, an d disabled populations. K e the stantia To begi e priorities. Additional analysis level AMWe known. High freqllhW service (1 our) wfW misses some destinations Evening se fter 6pma 2.73 3.00 1 2 Low fares 3.09 3 Earlier morning se re 6am) 5.00 4 Limited Saturday servi 5.55 5 All day Saturday service 5.64 6 Low frequency service (one hour) which covers more destinations 5.73 7 Above and beyond ADA paratransit services 6.73 8 Other: Economical way to transport anywhere in City of Oshkosh 8.36 9 Other: Access to Jobs program 8.45 10 Other: Better connectivity with Valley Transit 8.73 11 East Central Wisconsin Regional Planning Commission Oshkosh Transit Development Plan Executive Summary May 2011