HomeMy WebLinkAbout14. 19-626
DECEMBER 10, 2019 19-626 RESOLUTION
(CARRIED____7-0___ LOST _______ LAID OVER _______ WITHDRAWN _______)
PURPOSE: APPROVE PURCHASE FROM AMERICAN CONSERVATION &
BILLING/SOLUTIONS, INC. OF AQUAHAWK SOFTWARE FOR
FINANCE, PUBLIC WORKS & INFORMATION TECHNOLOGY
($92,132.00)
INITIATED BY: PURCHASING DIVISION
WHEREAS, the Utility Accounting Division relies on the customer water meter
reads to accurately bill water utility customers; and
WHEREAS, new software is needed to better address customer questions
regarding water meter bills; and
WHEREAS, staff has researched software that is available on the market and has
concluded that AquaHawk software and service is the best solution and most cost
effective approach to improve the data analysis and water meter reads.
WHEREAS, section 12-16 of the Oshkosh Municipal Code provides that subject to
the approval of the City Manager, professional services of a specialized nature, including
computer software applications, may be procured without following a competitive
bidding or quotation process.
NOW, THEREFORE, BE IT RESOLVED by the Common Council of the City of
Oshkosh that the proper City officials are hereby authorized and directed to purchase
and implement AquaHawk software from:
AMERICAN CONSERVATION & BILLING/SOLUTIONS, INC.
PO BOX 51356
Colorado Springs, CO 80949
Total: $92,132.00
DECEMBER 10, 2019 19-626 RESOLUTION
CONT’D
BE IT FURTHER RESOLVED that the proper City officials are hereby authorized
and directed to enter into an appropriate agreement for the purpose of same. Money for
this purpose is hereby appropriated from:
Acct No. 0541-1810-1792 Computer Hardware/Software
0551-1910-1792 Computer Hardware/Software
0561-2010-1792 Computer Hardware/Software
TO: Honorable Mayor and Members of the Common Council
FROM: Jon G. Urben, General Services Manager
DATE: December 3, 2019
RE: Approve Purchase to American Conservation & Billing/Solutions, Inc. for AquaHawk
Software for Finance, Public Works & Information Technology ($92,132.00)
BACKGROUND
The Utility Accounting Division relies on the customer water meter reads to accurately bill water utility
customers. So as to better address customer questions regarding water meter bills, Finance, PW and IT
staff researched software services to improve water meter data analysis for both customers and city staff.
With a goal of providing customers with more information, understanding and control on their water
usage, this research also included polling other communities' on their experiences with such software
including any input or recommendations.
ANALYSIS
In reviewing software on the market and in talking with other communities, staff concluded the
AquaHawk software and service was the best solution and the most cost effective approach to improve
the data analysis of water meter reads based on the following: 1) the software interfaces with the city's
Tyler Munis utility billing software and Sensus meter reading service; 2) the software allows customers
to subscribe to the system to allow them to monitor/view their utility usage and be notified of any
consumption alert issues; and 3) the software provides at -a -glance diagnostics and analysis for staff to
identify meter and account issues in almost real-time to better resolve any customer questions or
concerns.
FISCAL IMPACT
The total fiscal impact of this agreement for the first year is $92,132.00 which includes initial
implementation costs and monthly service costs. Subsequent years will have an annual fiscal impact of
$49,932.00, billed monthly. Funds for the initial implementation ($42,200.00) will be allocated equally
from accounts 05411810-1792, 05511910-1792 and 05612010-1792. Funds for the monthly service will be
allocated equally from cloud -based service accounts 054118110-6407, 05511910-6407 and 05612010-6407.
RECOMMENDATION
Section 12-16 of the Municipal Code provides that subject to the approval of the City Manager,
professional services of a specialized nature, including computer software applications, may be procured
without following a competitive bidding or quotation process. In accordance with Section 12-16,
Purchasing recommends that the Common Council approve the implementation of the AquaHawk
City Hall, 215 Church Avenue P.O. Box 1 130 Oshkosh, WI 54903-1130 http://www.ci.oshkosh.wi.us
software as a service with American Conservation & Billing/Solutions, Inc., PO Box 51356, Colorado
Springs, CO, 80949 for $92,132.00.
Respectfully Submitted,
Approved:
Jon G. Urben, General Services Manager Mark A. Rohloff, City Manager