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HomeMy WebLinkAbout07. 19-619 DECEMBER 10, 2019 19-619 RESOLUTION (CARRIED____7-0____LOST________LAID OVER________WITHDRAWN________) PURPOSE: APPROVE AGREEMENT FOR ASSISTANCE WITH PERFORMANCE AND MANAGEMENT OF A POTABLE WATER SYSTEM BACKFLOW CONTROL PROGRAM / HYDROCORP, INC. ($124,008.00) INITIATED BY: DEPARTMENT OF PUBLIC WORKS BE IT RESOLVED by the Common Council of the City of Oshkosh that the proper City officials are hereby authorized to enter into and take those steps necessary to implement a professional services agreement with HydroCorp, Inc. for assistance with performance and management of a potable water system backflow control program. Money for this purpose is hereby appropriated from: Acct No. 0541-1866-6401-08665 Contractual Services City of� Oshkosh MEMORANDUM TO: Honorable Mayor and Members of the Common Council FROM: Steven M. Gohde, Assistant Director of Public Works / Utilities General Manager 5�Y DATE: December 5, 2019 RE: Approve Agreement for Assistance with Performance and Management of a Potable Water System Backflow Control Program / HydroCorp, Inc. ($124,008) BACKGROUND In 2012, the Wisconsin Department of Natural Resources (WDNR) updated the Administrative Code requirements for the cross -connection control program for industrial, commercial, public authority, and residential properties connected to the municipal water distribution system. A cross -connection is a physical connection between the water supply and another water source that can cause a back -siphon effect and contaminate the public water supply. Cross -connections are currently prohibited by the City of Oshkosh Municipal Code and are currently managed through the City permit and building inspection process. The WDNR rules required a comprehensive cross -connection control program be implemented for elimination of existing cross -connections and prevention of future cross -connections. This is to be done through an inspection program for industrial and commercial properties. ANALYSIS The City previously entered into two-year agreements with HydroCorp in 2012, 2014, 2016, and 2018 to provide these services. HydroCorp has provided a proposal to continue providing assistance to the City's cross -connection control program through December 2021, with an option for a single two (2) year renewable term. The elements in the HydroCorp proposal include program review meetings with Water Utility staff to set goals for the next inspection cycle, continuing to provide educational materials during site inspections, assisting with educational materials that are provided to all water utility customers every three (3) years, preparing management reports, and performing 1,006 industrial and commercial inspections over the two- year contract period. Data management will be also provided throughout the contract period using the HydroCorp software management program. HydroCorp is the only firm, located in the State of Wisconsin, that we are aware of, that performs these services. 1:\ Engineering \Tracy Taylor\Memos to Mayor & Common Council\2019\2020-2021 Hydro Corp- Page 1 of 2 Cross -Connection Ctrl Prog_12-5-19.docx FISCAL IMPACT The total cost of the program for the 2020 to 2021 inspection cycle is $124,008 for 1,006 inspections. The cost for the previous two-year period was $115,296 for 970 inspections. Based on unit price, the new contract represents an increase of $4.41 per unit or 3.7% over the two (2) years of the agreement. This work is funded through the Water Utility Operating Budget. RECOMMENDATIONS Chapter 12 of the Municipal Code of the City of Oshkosh provides that professional services of a specialized nature may be procured without the use of formal, sealed quotes. I have reviewed this agreement and in accordance with Section 12-16 of the Code, I am hereby recommending the Common Council approve this agreement. Approved: Mark A. Rohloff City Manager SMB/tlt 1:\Engineering\Tracy Taylor\Memos to Mayor& Common Council \2019 \2020-2021 Hydro Corp- Page 2 of 2 Cross -Connection Ctrl Prog_12-5-19.docx CROSS -CONNECTION CONTROL SERVICES or's 9 �ti0�9 �5 V, 9ti SN�OCO O INDUSTRIES 'city ofOshkosh 233 N Campbell Road AND MUNICIPALITIES Oshkosh, WI 54902 November 241h 2019 For over 30 years, HydroCorpTm has been dedicated to safe drinking water for companies and communities across North America Fortune 500 firms, metropolitan centers, utilities, small towns and businesses — all rely on HydroCorp to protect their water systems, averting backflow contamination and the acute health risks and financial liabilities it incurs HYDROCORP THE 9MFH WATER AUTH..ITY- Cross-Connection Control / Backflow Prevention Water Meter Change Out & Installation Services Legionella Prevention & Control Water System Surveys / Flow Diagrams Pipe System Mapping & Labeling Regulatory Compliance Assistance / Documentation MIDWEST OFFICE 2665 S MOORLAND RD SUITE 209 NEW BERLIN WI 53151 800.315 4305 TOLL FREE 262 264 6402 PHONE PROJECT CONSULTANT. Craig Wolf 612-850-8939 CELL cwolf@hydrocorpinc.com EMAIL Table of Contents 1. INTRODUCTION ...... ............................................................ ............ _............. ...... . ........... 2 1.1. Definitions . ..... ......... .... .... ... .................................................................2 1.2. Common Cross -Connection Hazards ............ .... ..... ................................. _.......... 2 2. PROJECT WORK PLAN .......................................... ..... ..... ...... ...... ...................... ...... _... 3 2.1 Purpose of a Cross -Connection Control Program .... ...... ............................ ......3 2.2 Meeting the Cross -Connection Control Program Objectives .............................. ..... 3 23. Stakeholders ... ............................................ ..... .......................................... .... 3 24. Cross -Connection Control Plan Components ..... ........................................... .... 5 3. CROSS CONNECTION INSPECTION PROCESS...................................... ..................................6 3.1 Inspections/Surveys....... .. ............. __ .... _ ... ....... .............. ...... ................................. 6 3.2 Definitions ............. .... .... .... ..I.................... ...... ...... I ...... I.............. ......6 33. CCC Program Process ........................................................... ...................................7 3.4. Postal Notification Process - Inspections ........ ..................................... ...................8 4. WATER CUSTOMER CARE AND ADMINISTRATION PROCESS ........... ................................9 4.1. Program Data . ..... ............................. ........ ...................... ... .... ... I .......... I .... 9 4.2. Database Software .. ..... ..................... ..... .... ..................... ... .....- .....9 4.3. Information Technology (I/T) ....... ...... ..... ...................... ........ ............9 4.4. Program Data Backup and Storage .. ....................... ............................... .....9 4.5 Public Awareness Education ............................ ...... ............................. .... ....10 5 EXECUTIVE SUMMARY, PROJECT FEES/COST..................... ...... ..... ............................. 11 6. BACKGROUND .................................... .............. ....... I.............. ...... ...... .................13 6.1. The HydroCorp Promise ............................... .................................... ..................13 6.2. Company Overview ..... .................................. .............................. ....... ... ... 13 6.3. Office Address & Contact Information ......... ........ I..... .............................. .... . ...14 7. PROJECT REFERENCES................................................................................ .............. ... 14 8. PROJECT TEAM QUALIFICATIONS .. ................................................................... .........15 CROSS -CONNECTION CONTROL SERVICES PROPOSAL I City of Oshkosh M1 �- 11-24-19 1 hydrocorpinc com Pave 1 1. INTRODUCTION 1.1, Definitions • Backflow —the undesirable reversal of flow of liquid, gas or other substance in a piping system • Backflow Preventer — an assembly, device, or method that prevents backflow. • Cross -Connection — an actual connection or a potential connection between any part of a potable water system and any other environment that would allow substances to enter the potable water system. • Cross -Connection Control —a program to eliminate cross -connections or to prevent them from causing a public health threat. • Cross -Connection Control Survey —the review of the plumbing system to determine the existence of potential or actual cross -connections and to assess the degree of hazard of protected and unprotected cross -connections. Three Conditions Are Required For A BackOow Incident, POTABLE DRINKING WATER SUPPLY 1. CROSS - CONNECTION 2 • 3. !iAZARDOUS HYDRAULIC SUBSTANCE CHANGE 00 n 00 NORMAL WATER SUPPLY FLOW 1.Z. Common Cross -Connection Hazards NON -POTABLE HAZARDOUS SUBSTANCE CHANGE IN HYDRAULIC CONDITION RESULTS IN BACKFLOW • Garden Hose connections with missing backflow preventers. • Water Softener discharge lines directly connected to drain piping. • Boilers with missing or Inappropriate backflow preventers • Improperly installed or Backflow Prevention Assemblies missing test documentation. CROSS -CONNECTION CONTROL SERVICES PROPOSAL I City of Oshkosh 11-24-19 1 hydrocorpinc eom Page 2 U • Toilets with faulty or unapproved anti -siphon fill valves. • Lawn Irrigation systems with missing or inappropriate backflow preventers • Restaurant equipment connected to water supply with missing backflow preventers. • Dental office equipment with missing backflow preventers. • Fire Sprinkler systems with missing or inappropriate backflow preventers • Chemical mixing systems in janitorial closets with missing backflow preventers. 2. PROJECT WORK PLAN 2.1. Purpose of a Cross -Connection Control Program • Protect the water supply from backflow & public health and safety. • Comply with state and local regulations (WI-DNR 810 15) • Minimize risk and liability. • Eliminate hazardous cross -connections to the drinking water supply. 2.2. Meeting the Cross -Connection Control Program Objectives Regulatory Compliance Water CCC Eliminate Quality PROGRAM Plumbing Assurance BENEFITS Hazards Consumer Confidence • Providing cross -connection consultation to the City of Oshkosh. • Developing a written comprehensive Cross -Connection Control Plan. • Routinely inspecting water customers for cross -connections or potential cross -connections. • Maintaining cross -connection control records. • Notifying water customers of violations and corrective action instructions. • Providing water customer non-compliance status to the water utility. • Providing public education. 2.3. Stakeholders HydroCorp recognizes that many different stakeholders will be affected by a Cross -Connection Control Program The following chart illustrates the various agencies, internal staff and external people that have an impact on overall program success and compliance. CROSS -CONNECTION CONTROL SERVICES PROPOSAL I City of Oshkosh 11-24-19 1 hydrocorpinc coin °e,e. 3 -'SS-CONNECTION III e• -e -e -.I kik,STAKEHOLDERS �• y f Regulatoryry Government ment ' and Heahh ? Public Plumbing Building M Fire V ' Prevention n i Water _Ec Agencies I Consumers j Inspectors Inspectors i Assembly € Distribution r r Fire System y Personnel +� _� ■ I i Testers 'Fp Program Admin's I HydroCorp strives to maintain a good working relationship and clearly communicate the goals of a Cross - Connection Control Program with all of the above stakeholders We understand that our staff Interaction in the community and with regulatory agencies is an extension of your positive community Image. HydroCorp has maintained an excellent working relationship with local Mayors, City Managers, plumbing and building officials, health inspectors and others in order to provide them with a simple and clear understanding of the impact of a Cross -Connection Control program, regulations and the need to protect the drinking water supply from contamination. CROSS -CONNECTION CONTROL SERVICES PROPOSAL I City of Oshkosh 11-24-19 1 hydrocorpinc coin Page 4 2 4 Cross -Connection Control Plan Components Ui -:4 C RGSS CG:VNEG� TI N CONTROL COMPLIANCE " P-S T D Typical Program Components P'..%= , SURVEY TEST DOCUMENT PURPOSE INSPECTIONS METHODS DATABASE MANAGEMENT �'ARaglum wg511u Su�¢ya poGlNwlyywlillon NoxlmoTw�ua��llw w a¢rFeo�xamsl.m xxlw-:�cuks SOFlWMEPIATFORM ORDINANCE lrx•v+�,Nyny HAZARD LEVELS Dxmm�e k,Nisies OVPLTY PBBURPNCE RECORDI(EEFlNG P1tlaYUNartxwlNl TOHo, OOMnllala VxVrca�on RESPONSIBILITY Cme inbeol nuxmaw pOCUMENTATION PWnwbgeBmWnq'Ne'Munnn INVENTORY/VERIFY AUNAGEMENT P�opw BM'Om[NMeNCO ppq RLFPXnsWYtlan ano NSOX#Yon CONSUMER NOTICES COMMUNKATIONS P E.. wlkuz RE -INSPECTIONS TELEPHONEINOVIRIE.S Feequmq I TRAMINGXMVFICATION COMPLIANCE REPORTING ReA.Nen�en¢M�ylrvey an¢ BxMew Pmwlxlgl Aeumgy ieSLnp Pe¢ynal HYMMTS u:nRe.nyx� E;x atlllw PeXa.•, ALTERATIONS R,w.. x.wcrv�mw•w ..na., a.+m oee.wMv BACKFLOW INCIDE14T ReslWns PrauLL✓vs ENFORCEMENT CwrWana cnxmn Fen�COaiFm PROGRAMBUDGET PROGRAM IAAWAGENIENT In Fumrl Oul,oul�u: xybW HAZARD PRIORITIZATION D60u n P ,C.e(�cn yTYW CROSS -CONNECTION CONTROL SERVICES PROPOSAL I City of Oshkosh 11-24-19 1 hydrocorpinc corn -a ;i 5 n 3. CROSS CONNECTION INSPECTION PROCESS 3 1. Inspections/Surveys The water connections and plumbing systems of all water customers or accounts shall be initially inspected for the presence of cross connections. As a result of the initial inspection, a detailed record of each account shall be established Inspections shall consist of entering a facility from the point where water service enters the facility (usually the meter) and tracing the piping to each end point of use. Using standardized inspection forms, the inspector shall identify and note the location and nature of any direct and potential cross connections, location and details of backflow prevention devices & assemblies, and other pertinent program information. Inspectors having proper identification shall be permitted to enter the building/premises at reasonable times for the purpose of cross connection inspections If the inspector Is refused proper access or If customer plumbing is untraceable, the City will assume a cross connection Is present and take the necessary action to ensure the public water supply is protected. The highest priority for inspections shall be placed on facilities that pose a high degree of hazard, that have a high probability that backflow will occur, or are known/suspected to have cross connections Once initial inspections are complete, a re -inspection frequency shall be determined for each account based on the degree of hazard/risk and potential for backflow in accordance with the requirements of the City of Oshkosh Cross -Connection Control Plan. Accounts with an alternative frequency will require DNR Approval In writing. If requested, HydroCorp will develop an alternative frequency inspection schedule on behalf of the water utility and submit to DNR for final approval. 3.2. Definitions • Initial Inspection — the first time a HydroCorp representative inspects a facility during the contract term for cross connections. Degree of Hazard is assigned and/or verified during this facility visit The Degree of Hazard will dictate future re -inspection frequency/schedule of facility, (facility will be either compliant or non -compliant after this Inspection). Re -Inspection — Revisit by a HydroCorp representative to a facility that was previously Inspected. The re -inspection frequency/schedule is based on the degree of hazard assigned to the facility during the Initial inspection (Re -Inspection cycle/frequency to be determined when Plan Is developed) CRO55-CONNECTION CONTROL SERVICES PROPOSAL I City of Oshkosh 11-24-19 1 hydrocorpinc com Page 6 3.3. CCC Program Process CROSS -CONNECTION CONTROL (CCC) PROGRAM PROCESS - WISCONSIN Two al MxR CQmpaR¢nls nett (xogtan I. sP<wn'srf�5,x<ucn Csp�•:evrat SL'4^ CIum51n0 CC0. Crap�ir SIK 33] ti xn tool Cfc+s CmuCtM Cen_ 6IXC'arICC E sX Rnl F __�..—.._,. �.•—._.. NOTE V1:vons=-O.w•rm mct ST'MYd sitesEMy W P^,'Arslcntl SCnx25 un]S Cat aC dPAuing rrtrei 514SinoIs .yrN rxsvxsce*rpl:Tncefiv.P rcs,q«aTQ^e2s 4ele5m of"Ww Q JM 9CA rcgrso-rm pttess � xs.Uy 'pP9f5F of tlazua' R:qulatzy CA 't \w.kf stP02}:o nJCF,Csa l RY9Kxry 16-b yexsl H�.aCa.P uC •mrfif rn da,,iawkevenaS th,,LMi na.e tscae req^Is•.+eaw :., 1'd. one tlme sne 'xcaM e'ILSS Ins a15J4K R*qw" MLS L< brwYOeE to Twwq to Ills rw.e eoffpw.w. _ satiwwy 'nm{tapLarKQ a5euomnrr.ls Wgiw . . (reQ ow t5t =e, p mt IonAtCPO to t" MimgtYJri N]t M Qb ftv 61 fCgc ompk<1•SM1SVotw`Ql1 'NOhCORIpLLYKQ BRR tRjfWSUn [otnpletM arq J Ti NQMB' IS ITHiSmLtl [GIIPYa(Ki fQ11M'fitl4M J,y50ayi WJW tl +�f..�„� Re@IDe R4Wtcatfl^IS re rtm"xGEO W.MtIN SOrwrCl9 b YI! bORy j5S` + gosaermezrum or mme roan of 17Rl.oC< _o c' 'Morl'CMpI1r5CQ ( 1 a.CY Cw�15e It. Si oovi NdKQ tax ,o, rs aTyk�m r =rw tti:A+ '�q_4 dfC(1QIt5Tr1l5 r! �L`' 1pYgl040 b wxN poNQer m rrr mrtn W �sbaortwonnce- N R�tT a5ascv rate � .ua� a+(3 ato srg s..;..n n..,..• nai en,. rx cvrlN.ub'V -cr. u^^.n atu:Y aa>yca of �Y-+•sx'.'-'ux xK Jr•. CROSS-COf0'ECrIC.% COWTROL SERVICES PROPOSAL I City of Oshkosh 11-24.19 1 hydrocorpinc com Page 7 3.4. Postal Notification Process - Inspections POSTAL NOTIFICATION PROCESS - INSPECTIONS ., ., Inspettion Notice rl i ® c i Complronce log PubUc Educonon Brochure Non-Comphance rl Reschedule Nonce Non-Compltance 92 - Non-Comphance d1 Shutoff Nonce .-h' Or M�CNfKyY CROSS -CONNECTION CONTROL SERVICES PROPOSAL I City of Oshkosh 11-24-19 1 hydrocorpinc com Page 8 n 4. WATER CUSTOMER CARE AND ADMINISTRATION PROCESS 4.1 Program Data The most critical element of a Cross -Connection Control Program is data integrity Without accurate data, the Cross -Connection Control program will experience customer service, administrative, and reporting issues and also result in field survey inefficiencies 4.2. Database Software HydroCorp utilizes a proprietary software program — HydroSoft' to manage Cross -Connection Control Program data. All program data captured shall remain the property of the City of Oshkosh All of our Client Data is secured on our Application Server, which is behind both a Hardware and a Software Firewall Standard reports include the following: • Inspections scheduled, completed, overdue and compliance status • Custom queries, data exports and reports as needed • DNR Annual Report 4.3 Information Technology (1/T) HydroCorp has a dedicated team member responsible for Information Technology (I/T) infrastructure for internal (staff) needs as well as external (client) communication and reporting needs. We also have a dedicated person responsible for new client start up and database implementation in order to insure we have the most accurate information possible at any given point in time. We have continually invested in both hardware infrastructure (Network Servers, Client Workstations, Firewalls and Tablet P C.'s for Field Inspectors) and software in order to leverage technology in the workplace and to improve customer service and assist in lowering our costs to our clients. HydroCorp has a contracted service agreement with a local I/T Company that performs monthly routine system maintenance and monitors our infrastructure/servers for optimum performance and reliability 4 4 Program Data Backup and Storage All of our Client Data is secured on our Application Server, which is behind both a Hardware and a Software Firewall. The Application Server is backed up twice a day 5 copies of the backup are then created and stored at 3 separate locations. 3 of the 5 backup copies are stored locally One is on the application server itself, one is on our File server, and one is backed up to a Network Attached Storage (NAS) device Having 3 local backup copies stored on the different machines means that in the unlikely event of a hardware malfunction, we can recover the data very quickly. Additionally, we backup the data to our backup server located in our Corporate Office, and we employ a secure on-line backup service that stores 2 copies of our backup at two independent locations. CROSS -CONNECTION CONTROL SERVICES PROPOSAL I City of Oshkosh 11-24-19 1 hydrocorpinc mm pyoe 9 0 4.5. Public Awareness Education In the initial Implementation phase of the Cross -Connection Control Program, Public Education on the topic should remain in the community spotlight HydroCorp will provide a specialized speaker to participate/present at a town hall/public meeting engagement if requested Press release information will be offered in digital format to the City of Oshkosh for local distribution to local media resources & website If requested Further, public education brochures will be available in electronic format for download and can be posted on the City of Oshkosh web site �EKF�pN. PR[V[NrypN. �V �j � ARSEgyYy� TNc Zs,,,N,,,�ex<r<Nna. CouvcvW 9E +1,�` ICI W E�NrnMINnMn4 SNP OPINNIN4 Q.N�IERl f �e+•x.0w1 / Further Public Education resources including brochures and video files can be found at httg•//www hvdrocoroinc com/resources/links/ CROSS -CONNECTION CONTROL SERVICES PROPOSAL I Uty of Oshkosh 11.24-19 1 hydrocorpinc com Page 10 O 5. EXECUTIVE SUMMARY, PROJECT FEES/COST Based on your current program, HydroCorp"'will provide the following services to the City of Oshkosh. This project is a continued effort for an ongoing Cross-Connection Control Program and will provide the City of Oshkosh with the necessary data and information to maintain compliance with the Wisconsin Department of Natural Resources(DNR)Water Bureau Cross Connection Control Regulations.Once this project has been approved and accepted by the City of Oshkosh and HydroCorp,you may expect completion of the following elements within a two(2)year period The components of the project include: A Perform inspections of up to 1006 Non-Residential water services within the City served by the public water supply for cross-connections. Compliance follow up visits will not be completed by HydroCorp B. Inspections will be conducted in accordance with the DNR Water Bureau Cross Connection Control regulations Inspectors will survey exposed piping and utilize Isolation/Point of Use inventory method of surveying as supported by the State of Wisconsin Plumbing Code—SPS 382.41 C. HydroCorp will document existing backflow prevention devices and assemblies and verify proper installation and/or suggest corrective actions if devices and/or assemblies need to be installed to prevent cross-connections. Documentation to include make,model,size, manufacturer,serial number,location and regulated object number if applicable. In lieu of surveying residential kitchens and bathrooms,an educational brochure will be provided as allowed by DNR regulation NR 810.15 D. Notify each building owner prior to each inspection via postal letter with opportunity to schedule a specific time of inspection via the Hydro Designs Inc Provide ongoing support for water customer scheduling and questions via the Hydro Designs Inc WI office toll free 800#phone line,fax,or email. E Provide Water Utility and building owner with a detailed corrective action report for each non-compliant facility, in most cases,water utility personnel can perform effective follow up compliance inspections F Perform administrative functions including.answering water user telephone calls,scheduling of inspections,mailing of all notices,verification of corrective action(s)requirements,and general customer service and program education inquiries by an individual trained in Cross-Connection Control Program Management. G. Generate and document the required program data and compliance status using proprietary Software Data Management Program. Submit comprehensive management reports on a quarterly basis and prepare the State of Wisconsin, DNR Water Bureau Annual Cross Connection Control Program Activity Report. H. Conduct an annual review meeting to discuss overall program status and recommendations. I Assist the City with a community wide public relations program including general awareness brochures and web site cross connection control program overview content and resources. J. Provide ongoing support via phone,fax, internet,text or email CROSS-CONNECTION CONTROL SERVICES PROPOSAL I City of Oshkosh 11-24-19 I hydrocorpinc corn Page 11 O PRICING/PROPOSED FEES HydroCorp to complete inspections,appointments,customer care service and program administration. PRICING• Initial Inspections of 1006 non-residential services connections. _$124,008.00 dollars. HydroCorp will invoice monthly in equal installments upon receipt of signed contract/agreement.This agreement will automatically be renewed for a single two year term at the same number of inspections to be performed,and the same contract amount Submitted by. HYDROCORP-MIDWEST REGIONAL OFFICE-2665 S MOORLAND RD SUITE 209 NEW BERLIN WI 53151 Craig Wolf ( 612-850-8939 (cwolf@hydrocorpinc com CROSS-CONNECTION CONTROL SERVICES PROPOSAL i City of Oshkosh 11-24-19) hydrocorpinc com Page 12 r = A O 6. BACKGROUND 6.1. The HydroCorp Promise HydroCorp is the Safe Water Authority TM It is our duty to provide the most precise and comprehensive technical services in the industry. It also means delivering those services with expert knowledge, professionalism, and sensitivity to budgets and schedules—the highest standard of water safety oversight, combined with the highest value. The Result—Your water system is compliant Your risk and exposure are reduced. Your water—and your people—are protected 6.2. Company Overview • Founded in 1983 and incorporated in 1988. • The firm has grown from two employees to a staff of over 40 full time associates in multiple states. Average tenure with the company is 7 years and employee turnover is less than 10%. • HydroCorp Conducts over 25,000 on site,Cross-Connection Control Inspections annually. • HydroCorp provided Cross-Connection Control Program Management Services to over 240 communities in several states including Michigan,Wisconsin,Delaware, Maryland,Virginia, Florida and Minnesota We still have our first customer! • Our highly trained staff works in an efficient manner in order to achieve maximum productivity and keep program costs affordable We have a detailed system and process that each of our field inspectors follow in order to meet productivity and quality assurance goals • Our municipal inspection team is committed to providing outstanding customer service to the water users in each of the communities we serve We teach and train customer service skills in addition to the technical skills since our team members act as representatives of the community that we service • Our municipal inspection team has attended training classes and received certification from the following recognized Cross Connection Control Programs: OF TREED, UW-Madison, USC— Foundation for Cross Connection Control and Hydraulic Research,American Backflow Prevention Association (ABPA),and American Society for Sanitary Engineering(ASSE) We invest heavily in internal and external training with our team members to ensure that each Field Service and Administrative team member has the skills and abilities to meet the needs of our clients • Our administrative staff can answer most technical calls related to the cross-connection control program and have attended basic cross-connection control training classes. • HydroCorp staff and company are active members in many water industry associations including: o American Water Works Association (AWWA) AWWA Wisconsin Chapter o National Rural Water Association (NRWA) j Wisconsin Rural Water Association o American Public Works Association (APWA) • HydroCorp is not a Plumbing Company and does not utilize existing staff to perform backflow prevention assembly testing, repair or plumbing related services CROSS-CONNECTION CONTROL SERVICES PROPOSAL 1 City of Oshkosh 11-24-19 I hydrocorpinc corn Page 13 O 6.3 Office Address&Contact Information Regional HYDROCORP—MIDWEST OFFICE Office: 2665 S MOORLAND RD SUITE 209 NEW BERLIN WI 53151 Contact: Craig Wolf Telephone: 612 850 8939 Email: cwolf@hydrocorpinc.corn ' ' Corporate HYDROCORP—CORPORATE OFFICE _ n' li" Office: 5700 CROOKS ROAD SUITE 100EMI :� (Remit to TROY MI 48098 • Address) • • k � Telephone: 800.690.6651 or 248.250.5000 `' ; Legal S-Corporation, 1988 I E.I.D 38-2810008 Status: WI Office(Above) Corporate Office(Below) i . HYDR • CORP, THE SAFE W UTHdRITY )glr L .l t, l :4'" a'f•.. w 7. PROJECT REFERENCES a) City of La Crosse,400 La Crosse St, La Crosse, WI 54601 I Mark Johnson,Water Utility Manager iohnsonm@cityoflacrosse.org ) 608-789-7536 b) City of Prescott,800 Borner St. Prescott, WI 54021 ) Hank Zwart, Public Works Director hzwart@prescottcity org 1715-262-5544 c) Sturgeon Bay Utilities,230 E Vine St,Sturgeon Bay,WI 53235-007 I Cliff White,Superintendent cwhite@wppiertergy org ) 920-746-2820 CROSS-CONNED ION CONTROL SERVICES PROPOSAL I City of Oshkosh 11-24-19 I hydrocorpinc corn Page 14 A O 8. PROJECT TEAM QUALIFICATIONS Gary McLaren I New Program Development/Training Coordinator-Midwest Region Gary is responsible for Cross-Connection classes and new Cross Connection Control Program development in the Midwest Region.Since 2004 at HydroCorp, he was responsible for identification of hazards and deficiencies and determining proper recommendations for over 80 municipal client cross- connection control programs in Wisconsin He also generated inspection reports and protection recommendations for over 3,000 individual facility surveys of cross-connections In the past 5 years,Gary has been focused on coordinating and instructing various Cross Connection Control classes around the Midwest in addition to developing new Cross Connection Control Programs for Municipal Water System around the region • Conducted Cross-Connection Surveys—45 North American Large Industrial Facilities 1999-2000 • Certification MDEQ(Michigan)Advanced Cross-Connection Control Training Program 2004 • Cross-Connection Control Program Manager—WI Region;25 Water Utility clients 2005-2007 • Multiple published articles in Public Water System periodicals (WWA Magazine summer 2008& WRWA Magazine winter 2011,2013) • Annual participant&past presenter at annual WWA Conferences&WRWA Conferences 2008- 2015 • instructor at DNR class on Cross Connection Control—Green Bay, Dec. 11 2008 • Lead Instructor with Wisconsin Rural Water Association Cross Connection Control Class Series— Statewide, 2009 -2014(12 full day courses annually) • Lead Instructor with Minnesota Rural Water Association Cross Connection Control Class Series— 2010 and 2013 • ASSE#5150 Certified Backflow Prevention Program Administrator • ASSE#5120 Certified Cross Connection Control Surveyor • Vice Chairperson—Wisconsin Water Association Education Committee 2011-2012 Scott Mitchell I Operations Manager, Midwest Region-Municipal Division Scott has been with the HydroCorp team since 2011 and inspecting plumbing systems for over 7 years. As a Cross-Connection Surveyor, Scott has completed cross-connection inspections at over 20,000 individual commercial and industrial facilities He currently oversees operational and administrative services for cross-connection control programs in the HydroCorp Midwest Region. CROSS-CONNECTION CONTROL SERVICES PROPOSAL I City of Oshkosh 11-24-19 I hydrocorpinc corn Page 15 O DAVE CARDINAL I Vice President Municipal Division Dave has over twenty years' experience as a water professional and has a successful record of accomplishments in the cross-connection control industry Experienced in program development, project management,developing and conducting employee education and training programs,developing and instructing State certified education and training classes, quality assurance,customer service,and client satisfaction. Experience,Training, Certifications: • American Backflow Prevention Association(ABPA),MI Chapter,Vice President • American Society of Sanitary Engineering(ASSE)Series 5000 Proctor • American Society of Sanitary Engineering(ASSE)Standard#5110 Certified Backflow Prevention Assembly Tester and Standard#5120-Surveyor Certification#26905 • Michigan Certified Backflow Prevention Assembly Tester Certification—2010,Certification #MPMCA-26905 • Dale Carnegie—Management Training for Managers 2005 • University of Florida—TREED Center o Cross Connection Control:Survey and Inspection 2003 o Cross Connection Control:Ordinance and Organization 2003 o Cross Connection Control Program Manager 2003 • University of Southern California Foundation for Cross-Connection Control and Hydraulic Research—Backflow Prevention Assembly Tester, 1997 CROSS-CONNECTION CONTROL SERVICES PROPOSAL I City of Oshkosh 11-24-19 I hydrocorpinc corn Page 16 ® DATE(MMIDD/YYYY) CERTIFICATE OF LIABILITY INSURANCE 12/18/2018 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND,EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S),AUTHORIZED REPRESENTATIVE OR PRODUCER,AND THE CERTIFICATE HOLDER IMPORTANT: If the certificate holder is an ADDITIONAL INSURED,the policy(ies)must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED,subject to the terms and conditions of the policy,certain policies may require an endorsement. A statement on this certificate does not confer rights to the cerrtlftcat colder in lieu of such endorsement(s). PRODUCER ___---- itt,CEI 'NAMEACT Jennifer Hendrix Brown&Brown of Detroit PHONE (586)977-6300 FAX (586)977-6780 A/C,No.Eat): (A/C,Nal 35735 Maus d Road 01 2 gl • ADDRESS:•MAIL jhendrix@bbdetroit.com _ 1 Op KS INSURER(S)AFFORDING COVERAGE — NAIC ii Sterling Heights p>) 1_, . q INSURERA The Cincinnati Specialty Underwriters Insurance Company 13037 vo INSURED Dfi'pT vy�n{�stk �tJ INN INSURER B Ohio Security Insurance Company 24082 Hydro Designs Inc dba Hy�dp'ltfc INSURER Scottsdale Insurance Company 41297 HDI Florida,LLC INSURER D Hiscox Insurance Company Inc 003030 5700 Crooks Rd,Suite 100 INSURER E Troy MI 48098 INSURER F: COVERAGES CERTIFICATE NUMBER: CL18121835456 REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED NOTWITHSTANDING ANY REQUIREMENT,TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN.THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS INSRT ADDL'SOBR- POLICY EFF POLICY EXP TYPE OF INSURANCE LTR INSD WVD POLICY NUMBER (MMIDDIYYYY) (MM/DD/YYYY) LIMITS Xi COMMERCIAL GENERAL LIABILITY EACH OCCURRENCE S 1,000,000 �/ DAMAGE TO RENTED 100,000 I CLAIMS-MADE X OCCUR PREMISES(Ea occurrence) 5 MED EXP(Anyone person) S 10,000 A Y CSU0125275 12/15/2018 12/15/2019 PERSONAL SADVINJURY 5 1,000,000 GEN'LAGGREGATE LIMIT APPLIES PER -GENERAL AGGREGATE ,5 2,000,000 POLICY rX PROT LOC PRODUCTS-COMP/OP AGG 5 2,000,000 JEC OTHER Employee Benefits s 1,000,000 AUTOMOBILE LIABILITY COMBINED SINGLE LIMIT 5 1,000,000 (Ea accident) X ANY AUTO BODILY INJURY(Per person) 5 B OWNED SCHEDULED Y BAS59181506 12/15/2018 12/15/2019 BODILY INJURY(Per accident) 5 AUTOS ONLY AUTOS - — HIRED NON•OWNED PROPERTY DAMAGE 5 AUTOS ONLY r.� AUTOS ONLY (Per accident) 5 X UMBRELLA LIAR X OCCUR EACH OCCURRENCE 5 5,000,000 C EXCESS LIAB CLAIMS MADE XLS0108717 12/15/2018 12/15/2019 AGGREGATE S 5,000,000 _ DED Xi.RETENTIONS 0 II - 5 WORKERS COMPENSATION X STA UTE I ERH - AND EMPLOYERS LIABILITY Y/N 1,000,000 6 ANY PROPRIETORIPARTNERIEXECUTIV£ r N N 1 A XWS59181506 12/15/2018 12115/2019 -E.L.EACH ACCIDENT 5 OFFICER/MEMBER EXCLUDED? I 10 ,00000 (Mandatory in NH) E.L.DISEASE-EA EMPLOYEE 5 , If yes.describe under 1,000,000 DESCRIPTION OF OPERATIONS below EL DISEASE-POLICY LIMIT 5 Professional Liabiity 0 ANE1010955 18 12/15/2018 12/15/2019 Wrongful Act Limit $2,000,000 Aggregate Limit $2,000,000 DESCRIPTION OF OPERATIONS/LOCATIONS/VEHICLES(ACORD 101.Additional Remarks Schedule,may be attached if more space Is required) City of Oshkosh and its officers,council members,agents,employees and authorized volunteers are included as an additional insured for general and auto liability per written contract.Per Project general liability aggregate limits apply on Policy#35SBAPt8563 CERTIFICATE HOLDER CANCELLATION SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF,NOTICE WILL BE DELIVERED IN City of Oshkosh Department of Public Works ACCORDANCE WITH THE POLICY PROVISIONS PO Sox 1130 AUTHORIZED REPRESENTATIVE r Oshkosh, WI 54903-1130 ��,17s, I L - -...(!e'l- -/' ©1988-2015 ACORD CORPORATION All rights reserved. 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