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HomeMy WebLinkAboutHydrocorpAGREEMENT This AGREEMENT, made on the Uday of k� . 2019, by and between the CITY OF OSHKOSH, party of the first part, hereinafter referred to as CITY, and HYDROCORP, 2665 south Moorland road, Suite 209, New Berlin, WI 53151, party of the second part, hereinafter referred to as the CONSULTANT, WITNESSETH: The CITY and the CONSULTANT, for the consideration hereinafter named, enter into the following AGREEMENT for CROSS -CONNECTION CONTROL SERVICES. ARTICLE I. PROTECT MANAGER A. Assignment of Project Manager. The CONSULTANT shall assign the following individual to manage the PROJECT described in this AGREEMENT: Craig Wolf - Project Manager B. Changes in Project Manager. The CITY shall have the right to approve or disapprove of any proposed change from the individual named above as Project Manager. The CITY shall be provided with a resume or other information for any proposed substitute and shall be given the opportunity to interview that person prior to any proposed change. ARTICLE II. CITY REPRESENTATIVE The CITY shall assign the following individual to manage the PROJECT described in this AGREEMENT: Ryan Lemke - Assistant Water Distribution Manager ARTICLE III. SCOPE OF WORK The CONSULTANT shall provide the services described in the CONSULTANT's Proposal. The CITY may make or approve changes within the general Scope of Services in this AGREEMENT. If such changes affect CONSULTANT's cost of or time required for performance of the services, an equitable adjustment will be made through an amendment to this AGREEMENT. 1AEn9uxr 9\Tracy Taylor\SRv Brand Agreemints\Hydt Cotp\]020-2021\Hyd.corp-M2 =1 C— Culled Ctrl Agreemen02-17d9.d. Page 1 of 7 All reports, drawings, specifications, computer files, field data, notes, and other documents and instruments prepared by the CONSULTANT as instruments of service shall become property of the CM upon payment for those documents by the CITY to the CONSULTANT, and shall remain the property of the CITY. ARTICLE IV. STANDARD OF CARE The standard of care applicable to CONSULTANT's services will be the degree of skill and diligence normally employed by professional consultants or consultants performing the same or similar services at the time said services are performed. CONSULTANT will re -perform any services not meeting this standard without additional compensation. ARTICLE V. OPINIONS OF COST FINANCIAL CONSIDERATIONS AND SCHEDULES In providing opinions of cost, financial analyses, economic feasibility projections, and schedules for the PROJECT, CONSULTANT has no control over cost or price of labor and materials; unknown or latent conditions of existing equipment or structures that may affect operation or maintenance costs; competitive bidding procedures and market conditions; time or quality of performance by operating personnel or third parties; and other economic and operational factors that may materially affect the ultimate project cost or schedule. Therefore, it is understood between the parties the CONSULTANT makes no warranty the CITY's actual project costs, financial aspects, economic feasibility, or schedules will not vary from CONSULTANT's opinions, analyses, projections, or estimates. ARTICLE VI. RECORD DRAWINGS Record drawings, if required, will be prepared, in part, on the basis of information compiled and furnished by others. CONSULTANT is not responsible for any errors or omissions in the information from others the CONSULTANT reasonably relied upon and are incorporated into the record drawings. ARTICLE VIL CITY RESPONSIBILITIES The CITY shall furnish, at the CONSULTANT's request, such information as is needed by the CONSULTANT to aid in the progress of the PROJECT, providing it is reasonably obtainable from City records. To prevent any unreasonable delay in the CONSULTANT's work, the CITY will examine all reports and other documents and will make any authorizations necessary to proceed with work within a reasonable time period. L\Engineering\Tracy Taylor\Breve Brand Agmme\HydmCo,p\2020-2021\Hydmforp20202021 Cron. comma Ctrl Aga ma t_12-17-imon Page 2 of 7 ARTICLE VIR. ASBESTOS OR HAZARDOUS SUBSTANCES If asbestos or hazardous substances in any form are encountered or suspected, CONSULTANT will stop its own work in the affected portions of the PROJECT to permit testing and evaluation. If asbestos is suspected, CONSULTANT will, if requested, manage the asbestos remediation activities using a qualified subcontractor at an additional fee and contract terms to be negotiated. If hazardous substances other than asbestos are suspected, CONSULTANT will, if requested, conduct tests to determine the extent of the problem and will perform the necessary studies and recommend the necessary remedial measures at an additional fee and contract terms to be negotiated. The CTFY recognizes CONSULTANT assumes no risk and/or liability for a waste or hazardous waste site originated by other than the CONSULTANT. ARTICLE IX. CITY'S INSURANCE The CITY will maintain property insurance on all pre-existing physical facilities associated in any way with the PROJECT. The CITY will provide (or have the construction contractor(s) provide) a Builders Risk All Risk insurance policy for the full replacement value of all project work including the value of all onsite CITY -furnished equipment and/or materials associated with CONSULTANT's services. Upon request, the CITY will provide CONSULTANT a copy of such policy. ARTICLE X. TIME OF COMPLETION The work to be performed under this AGREEMENT shall be commenced and the work completed within the time limits as agreed upon in the CONSULTANT's Proposal, with the option for a single two (2) year term. The CONSULTANT shall perform the services under this AGREEMENT with reasonable diligence and expediency consistent with sound professional practices. The CITY agrees the CONSULTANT is not responsible for damages arising directly or indirectly from any delays for causes beyond the CONSULTANT's control. For the purposes of this AGREEMENT, such causes include, but are not limited to, strikes or other labor disputes, severe weather disruptions or other natural disasters, failure of performance 1:\Bngineeri Tc yTaylor\Steve Brand Agreements\HydmGolp\2020-2021\HydmCorp2020.2021 Cram C.& Cnl Ag..t_12-17-19.d. Page 3 of 7 by the CITY, or discovery of any hazardous substances or differing site conditions. If the delays resulting from any such causes increase the time required by the CONSULTANT to Perform its services in an orderly and efficient manner, the CONSULTANT shall be entitled to an equitable adjustment in schedule. ARTICLE XI. COMPONENT PARTS OF THE AGREEMENT This AGREEMENT consists of the following component parts, all of which are as fully a part of this AGREEMENT as if herein set out verbatim, or if not attached, as if hereto attached: 1. This Instrument 2. CONSULTANT's Proposal dated November 24, 2019 and attached hereto In the event any provision in any of the above component parts of this AGREEMENT conflicts with any provision in any other of the component parts, the provision in the component part first enumerated above shall govern over any other component part which follows it numerically except as may be otherwise specifically stated. ARTICLE XII. PAYMENT A. The Agreement Sum. The CITY shall pay to the CONSULTANT for the performance of the AGREEMENT the total sum as set forth below, adjusted by any changes hereafter mutually agreed upon in writing by the parties hereto: • Total Agreement Amount of $124,008 (One Hundred Twenty Four Thousand Eight Dollars) over twenty four (24) months to be paid in monthly payments of $5,167 (Five Thousand One Hundred Sixty Seven Dollars). B. Method of Payment. The CONSULTANT shall submit itemized monthly statements for services. The CITY shall pay the CONSULTANT within thirty (30) calendar days after receipt of such statement. If any statement amount is disputed, the CTTY may withhold payment of such amount and shall provide to CONSULTANT a statement as to the reason(s) for withholding payment. C. Additional Costs. Costs for additional services shall be negotiated and set forth in a written amendment to this AGREEMENT executed by both parties prior to proceeding with the work covered under the subject amendment. I:\Engineering\Tracy Taylor\Steve Band Ageementa\Hydm"\202 202t\Hydmcw,2020-2mI C. ca� cm Agreement_12-19-19.d. Page 4 of 7 D. Indirect Costs. Indirect costs such as computer time, printing, copying, cell Phone charges, telephone charges, and equipment rental shall be considered overhead and shall not be invoiced separately to the PROJECT. E. Expenses. Expenses may be billed with up to a maximum of 10% mark-up. All invoices with expenses shall include supporting documentation of the expense. Failure to include the supporting documentation will result in the reduction of payments by the amount of those expense(s) not including documentation. ARTICLE XIII. HOLD HARMLESS The CONSULTANT covenants and agrees to protect and hold the City of Oshkosh harmless against all actions, claims, and demands to the proportionate extent caused by or resulting from the intentionally wrongful or negligent acts of the CONSULTANT, his/her agents or assigns, his/her employees, or his/her subcontractors related to the performance of this AGREEMENT or be caused or result from any violation of any law or administrative regulation, and shall indemnify the CITY for all sums including court costs, attorney fees, and damages of any kind which the CITY may be obliged or adjudged to pay on any such claims or demands upon the CrI Y's written demand for indemnification or refund for those actions, claim, and demands caused by or resulting from intentional or negligent acts as specified in this paragraph. Subject to any limitations contained in Sec. 893.80 and any similar statute of the Wisconsin Statutes, the CITY further agrees to hold CONSULTANT harmless from any and all liability, including claims, demands, losses, costs, damages, and expenses of every kind and description (including death), or damages to person or property arising out of re -use of the documents without consent where such liability is founded upon or grows out of the acts or omission of any of the officers, employees or agents of the City of Oshkosh while acting within the scope of their employment. ARTICLE XIV. INSURANCE The CONSULTANT agrees to abide by the attached City of Oshkosh Insurance Requirements. 1:\Bnginea \T-q Taylor\S=. Brand Ag.e\HydmCorp\20262021\HydmCory-2020-2021 C. Coco d CW Agm .t-12-19d9.d. Page 5 of 7 ARTICLE XV. TERMINATION A. For Cause. If the CONSULTANT shall fail to fulfill in timely and proper manner any of the obligations under this AGREEMENT, the CITY shall have the right to terminate this AGREEMENT by written notice to the CONSULTANT. In this event, the CONSULTANT shall be . entitled to compensation for any satisfactory, usable work completed. B. For Convenience. The CITY may terminate this AGREEMENT at any time by giving written notice to the CONSULTANT no later than ten (10) calendar days before the termination date. If the CITY terminates under this paragraph, then the CONSULTANT shall be entitled to compensation for any satisfactory work performed to the date of termination. This document and any specified attachments contain all terms and conditions of the AGREEMENT and any alteration thereto shall be invalid unless made in writing, signed by both parties and incorporated as an amendment to this AGREEMENT. ARTICLE XVI. RE -USE OF PROTECT DOCUMENTS All reports, drawings, specifications, documents, and other deliverables of CONSULTANT, whether in hard copy or in electronic form, are instruments of service for this PROJECT, whether the PROJECT is completed or not. The CITY agrees to indemnify CONSULTANT and CONSULTANT's officers, employees, subcontractors, and affiliated corporations from all claims, damages, losses, and costs, including, but not limited to, litigation expenses and attorney's fees arising out of or related to the unauthorized re -use, change, or alteration of these project documents. ARTICLE XVIL SUSPENSION DELAY OR INTERRUPTION OF WORK The CITY may suspend, delay, or interrupt the services of CONSULTANT for the convenience of the CITY. In such event, CONSULTANT's contract price and schedule shall be equitably adjusted. IAgke Mg\Tmcy Taybr\Sb 8r Agreemenre\HydmCDrp\M2N=1\Hyd.Corp.M2 1 Cmm Conrece Ctrl Agreement 12-1]-19.d. Page 6 of 7 ARTICLE XVIIL NO THIRD -PARTY BENEFICIARIES This AGREEMENT gives no rights or benefits to anyone other than the CITY and CONSULTANT and has no third -party beneficiaries. In the Presence of: (Seal of CONSULTANT if a Corporation) (Witness) (Witness) APPROVED: jittorney CONSULTANT By: L aA; L- LJai r .Sg�i RtifiJt�OJ M/9✓nr�JL (Specify Title) By: J4 ks 12erf VT.'OJ MAIJ4 (Specify Title) CITY OF OSHKOSH By: Mark A. Rohloff, City Manager And: Lo� Pamela R. Ubrig, City Clerk I hereby certify that the necessary provisions have been made to pay the liability which will accrue under this AGREEMENT. i City Comptroller 1:\lI+9lnee.ing\Tracy Taylor\ Steve Brand Agreements\HydmC rp\2020.2021\HydmCorp-2020-2021 Cross Concert Ctrl Ag roan[ 12-17-19.da x Page 7 of 7 PROPOSAL CROSS -CONNECTION CONTROL SERVICES City of Oshkosh 233 N Campbell Road. Oshkosh, WI 54902 November 24th 2019 `_se INKI G aNATER SAFE FOR INDUSTRIES AND MUNICIPALITIES For over 30 years, HydroCorpTM has been dedicated to safe drinking water for companies and communities across North America. Fortune 500 firms, metropolitan centers, utilities, small towns and businesses — all rely on HydroCorp to protect their water systems, averting backflow contamination and the acute health risks and financial liabilities it incurs. HYDR6C0RP., THE SAFE WATER AUTH..'TY- Cross-Connection Control / Backflow Prevention Water Meter Change Out & Installation Services Legionella Prevention & Control Water System Surveys / Flow Diagrams Pipe System Mapping & Labeling Regulatory Compliance Assistance / Documentation MIDWEST OFFICE 2665 S MOORLAND RD SUITE 209 NEW BERLIN WI 53151 800.315.4305 TOLL FREE 262.264.6402 PHONE PROJECT CONSULTANT: Craig Wolf 612-850-8939 CELL cwolf@hydrocorpinc.com EMAIL Table of Contents 1. INTRODUCTION.........................................................................................................................2 1.1. Definitions..........................................................................................................................2 1.2. Common Cross -Connection Hazards.......................................................................!..........2 2. PROJECT WORK PLAN................................................................................................................3 2.1. Purpose of a Cross -Connection Control Program..............................................................3 2.2. Meeting the Cross -Connection Control Program Objectives............................................3 2.3. Stakeholders.......................................................................................................................3 2.4. Cross -Connection Control Plan Components.....................................................................5 3. CROSS CONNECTION INSPECTION PROCESS.............................................................................6 3.1. Inspections/Surveys........................................................................................................... 6 3.2. Definitions..........................................................................................................................6 3.3. CCC Program Process.........................................................................................................7 3.4. Postal Notification Process - Inspections........................................................................... 8 4. WATER CUSTOMER CARE AND ADMINISTRATION PROCESS .................................................... 9 4.1. Program Data..................................................................................................................... 9 4.2. Database Software.............................................................................................................9 4.3. Information Technology(I/T).............................................................................................9 4.4. Program Data Backup and Storage.................................................................................... 9 4.5. Public Awareness Education............................................................................................10 5. EXECUTIVE SUMMARY, PROJECT FEES/COST.......................................................................... 11 6. BACKGROUND.........................................................................................................................13 6.1. The HydroCorp Promise...................................................................................................13 6.2. Company Overview..........................................................................................................13 6.3. Office Address & Contact Information.............................................................................14 7. PROJECT REFERENCES............................................................................................................. 14 8. PROJECT TEAM QUALIFICATIONS............................................................................................15 CROSS -CONNECTION CONTROL SERVICES PROPOSAL I City of Oshkosh Y� 11-24-19 1 hydromrpinccom Page 1 1. INTRODUCTION 1.1. Definitions • Backflow—the undesirable reversal of flow of liquid, gas or other substance in a piping system. • Backflow Preventer—an assembly, device, or method that prevents backflow. • Cross -Connection — an actual connection or a potential connection between any part of a potable water system and any other environment that would allow substances to enter the potable water system. • Cross -Connection Control —a program to eliminate cross -connections or to prevent them from causing a public health threat. • Cross -Connection Control Survey — the review of the plumbing system to determine the existence of potential or actual cross -connections and to assess the degree of hazard of protected and unprotected cross -connections. Three Conditions Are Required For A Backflow Incident. POTABLE DRINKING WATER SUPPLY 1. CROSS - CONNECTION 2. ♦ 3. HAZARDOUS HYDRAULIC SUBSTANCE CHANGE NORMAL WATER SUPPLY FLOW 1.2. Common Cross -Connection Hazards NON -POTABLE HAZARDOUS SUBSTANCE .II CHANGE IN HYDRAULIC CONDITION RESULTS IN BACKFLOW • Garden Hose connections with missing backflow preventers. • Water Softener discharge lines directly connected to drain piping. • Boilers with missing or inappropriate backflow preventers. • Improperly installed or Backflow Prevention Assemblies missing test documentation. CROSS -CONNECTION CONTROL SERVICES PROPOSAL I City of Oshkosh 11-24-19 1 hydrocorpinc.com Page 2 • Toilets with faulty or unapproved anti -siphon fill valves. • Lawn Irrigation systems with missing or inappropriate backflow preventers. • Restaurant equipment connected to water supply with missing backflow preventers. • Dental office equipment with missing backflow preventers. • Fire Sprinkler systems with missing or inappropriate backflow preventers. • Chemical mixing systems in janitorial closets with missing backflow preventers. 2. PROJECT WORK PLAN 2.1. Purpose of a Cross -Connection Control Program • Protect the water supply from backflow & public health and safety. • Comply with state and local regulations (WI-DNR 810.15). • Minimize risk and liability. • Eliminate hazardous cross -connections to the drinking water supply. 2.2. Meeting the Cross -Connection Control Program Objectives Regulatory Compliance Water CCC Eliminate Quality PROGRAM Plumbing Assurance BENEFITS Hazards Consumer Confidence • Providing cross -connection consultation to the City of Oshkosh. • Developing a written comprehensive Cross -Connection Control Plan. • Routinely inspecting water customers for cross -connections or potential cross -connections. • Maintaining cross -connection control records. • Notifying water customers of violations and corrective action instructions. • Providing water customer non-compliance status to the water utility. • Providing public education. 2.3. Stakeholders HydroCorp recognizes that many different stakeholders will be affected by a Cross -Connection Control Program. The following chart illustrates the various agencies, internal staff and external people that have an impact on overall program success and compliance. CROSS -CONNECTION CONTROL SERVICES PROPOSAL I City of Oshkosh 11-24-19 1 hydrocorpinc.com Page 3 CROSS -CONNECTION CONTROLPROGRAM STAKEHOLDERS .,o vJrneal and Heap Public F Plumbing Agencies Consumers i Inspectors Building rsh PrFire evention t Water Program Inspectors Assembly Assembly i DistributionAdmin's FireMarshall/ System Testers - �'� !— aasm+vi k' t HydroCorp strives to maintain a good working relationship and clearly communicate the goals of a Cross - Connection Control Program with all of the above stakeholders. We understand that our staff interaction in the community and with regulatory agencies is an extension of your positive community image. HydroCorp has maintained an excellent working relationship with local Mayors, City Managers, plumbing and building officials, health inspectors and others in order to provide them with a simple and clear understanding of the impact of a Cross -Connection Control program, regulations and the need to protect the drinking water supply from contamination. CROSS -CONNECTION CONTROL SERVICES PROPOSAL i City of Oshkosh 11-24-191 hydroeorpineeom Page 4 2.4. Cross -Connection Control Plan Components MUNICIPAL CROSS CONNECTION CONTROL COMPLIANCE- Pr S T D Typical Program Components SURVEY TEST DOCUMENT PURPOSE .Alw m ORDNANCE IeO,I LNiwnr RESPONSIBILITY apwappvoowm mam r wwme: Plunru4g I emuvy: Fu e I Hxiln COAIMVNI(ATIDNB NrmR Faw4en Nwkrs TRAIN W GICERTIFICANON RepubemenC 11.1,. awal prerwNM Assemoly m:upR ls.-w.r.r HYDRANTS Vinpa'wiNor FW $WYcn Pol.opc ALTERATIONS 0. w Nor [anrrnmm� mur Gwryn Ppc<rgenry BACY-FLOtl INCIDENT PeaywWi Prp[uJwva ENFORCEMENT Campwae 4Jaa FeevCM1aR`s PROGRAM BUDGET furr•J4y suurarn PROGRAM MANAGEMENT M Heure:on,pwm � HWrN HQARD PRIORITIZATION OerlNlwnnnu RJIn[Im type INSPECTIONS mE5M1u5wM bdeilmKwNxxmisil HAZARD LEVELS DNernVKbr4r5Nt MeapuNwHlwMl INVENTORY/VERIFY MapHNtl 9MCNMnM1OO xuuaep I RE -INSPECTIONS Requerrry CROSS -CONNECTION CONTROL SERVICES PROPOSAL I City of Oshkosh 11-24-19 1 hydrocorpinc.com METHODS pnWlbw FrvwFrlm Rawaawwxom sum w JLOM CMY OUIWttASSURANCE T..r G emm W 1. ver�a,rmn I MANAGEMENT 9FA ieJFgMyIOIbWn DATABASE MANAGEMENT SOFIWMEPLATFORM RECORMEVING I DOCUMENTATION CONSUMER NOTICES I TELEPHONE INOUIRIEs COMPLIANCE REPORTING m 3. CROSS CONNECTION INSPECTION PROCESS 3.1, Inspections/Surveys The water connections and plumbing systems of all water customers or accounts shall be initially inspected for the presence of cross connections. As a result of the initial inspection, a detailed record of each account shall be established. Inspections shall consist of entering a facility from the point where water service enters the facility (usually the meter) and tracing the piping to each end point of use. Using standardized inspection forms, the inspector shall identify and note the location and nature of any direct and potential cross connections, location and details of backflow prevention devices & assemblies, and other pertinent program information. Inspectors having proper identification shall be permitted to enter the building/premises at reasonable times for the purpose of cross connection inspections. Ifthe inspector is refused proper access or if customer plumbing is untraceable, the City will assume a cross connection is present and take the necessary action to ensure the public water supply is protected. The highest priority for inspections shall be placed on facilities that pose a high degree of hazard, that have a high probability that backflow will occur, or are known/suspected to have cross connections. Once initial inspections are complete, a re -inspection frequency shall be determined for each account based on the degree of hazard/risk and potential for backflow in accordance with the requirements of the City of Oshkosh Cross -Connection Control Plan. Accounts with an alternative frequency will require DNR Approval in writing. If requested, HydroCorp will develop an alternative frequency inspection schedule on behalf of the water utility and submit to DNR for final approval. 3.2. Definitions • Initial Inspection —the first time a HydroCorp representative inspects a facility during the contract term for cross connections. Degree of Hazard is assigned and/or verified during thislfacility visit. The Degree of Hazard will dictate future re -inspection frequency/schedule of facility, (facility will be either compliant or non -compliant after this inspection). Re -Inspection — Revisit by a HydroCorp representative to a facility that was previously inspected. The re -inspection frequency/schedule is based on the degree of hazard assigned to the facility during the initial inspection (Re -Inspection cycle/frequency to be determined when Plan is developed). CROSS -CONNECTION CONTROL SERVICES PROPOSAL I City of Oshkosh 11-24-19 1 hydrocorpinc.com Page 6 3.3. CCC Program Process u CROSS -CONNECTION CONTROL (CCC) PROGRAM PROCESS - WISCONSIN t Qp!M*nCWp.WKd=P/ogrnn 1. site SurtaryMspaaoi, 2 Curowco blab state Ruag Code C�Tpw sPs=.,I Y'C Loal Crdss Cmntt4m CMtu orota nDe FI�DM[a ttl GRS IlernOtO Y AS�Of7FSlt6 �. 1 Z �M1aDITAlp ' DUYwRl�er9DR ``�I 11"Kaw cy d sne S.'" Is ottin.w Dy Lne •Degree d HQUW (rYPKWlY 26 10 yearsl Regwenknts Ye toniv&W b /xany in the loin, or Can wuw or -Norw:orrpaance Rcguu.m ,,1s n NDDco' C<wn7.w 1 r, xys aa:wco W comatW]•r; NOTE :'Muer� - O]Ma atof Sacty3 PrPle ll Scmzc _ waas c.: aG SM lemng roves Wd 1.10" COrryna.T,.1 sm t V grw:eenerx and ERS,e4nuz. Process bf ass:gnulg PegWaM; 0o,'e a Number iD0T110 caul essentsy Mtrv.ca IC venty Jl.n Ea:id. prex ft Aszc*rDaes N, Seen W DSDS and ha a th prtpM RO1 u.S afficc b •lc aszmby Gxmr/p/o.sDes �Ye Mfd<7•aM IG'invwoeotdw to m Oafy regwemcnts N ,,o intritilonow 'NOpqulxiKe 6A l [IXx;i 92 Notice ufArYeYnDdaldt N CampYameretpe[tgn (��ya Dh)rl'w T IXhU MCttr.Ph..bry MEZRI�✓'y �%. ' #"Yryt'�f hl i/IXWYOepbRdtet Reg .wtts We MQWYMn4 we fo wwoed t0 be WOny _.�.., PtOADNnLYldmd NtfMbrlaof ` �..�ape��'sa���e 'sNnORNotlCn' 'NanCMiplYKe � 4u% ' vO daax ebna0 bCG]'nrpw"i Tt Ytlb 12 Notke' - /20ooy%C v '.. 3 a•curpittonin qv9FTy 11vIC A. .," I. " .mi1, ]rR ", rb.n',,RiG ^:��]::y Retim nMno we 14 f01Y/YdlObwYN prwMlN e1 Pe /YRI Dr 'La6df Nonce' QO RRSPTrN M CGIRYPIInfy CROSS -CONNECTION CONTROL SERVICES PROPOSAL I City of Oshkosh 11-24-19 1 hydrocorpinc.com :xllEtlto�p�lq�:. wnmNrqutrlbt.i. ltlpfrt»M�'RD',"a' III�1Y i:.+-i a ii�': Page 7 3.4. Postal Notification Process - Inspections POSTAL NOTIFICATION PROCESS — INSPECTIONS Inspection Notice#? ..,.. ._ Complonce Tag Non -Compliance s11 Reschedute Notice Non -Compliance 92 Non -Compliance Ot Shutoff Notice —nar.w—. punoy�, 6 Public Education Brochure CROSS -CONNECTION CONTROL SERVICES PROPOSAL 1 Ciry of Oshkosh 11-24-19 1 hydrocorpinc.com Page 8 4. WATER CUSTOMER CARE AND ADMINISTRATION PROCESS 4.1. Program Data The most critical element of a Cross -Connection Control Program is data integrity. Without accurate data, the Cross -Connection Control program will experience customer service, administrative, and reporting issues and also result in field survey inefficiencies. 4.2. Database Software HydroCorp utilizes a proprietary software program — HydroSoftTM'to manage Cross -Connection Control Program data. All program data captured shall remain the property of the City of Oshkosh. All of our Client Data is secured on our Application Server, which is behind both a Hardware and a Software Firewall. Standard reports include the following: Inspections scheduled, completed, overdue and compliance status Custom queries, data exports and reports as needed DNR Annual Report 4.3. Information Technology (I/T) HydroCorp has a dedicated team member responsible for Information Technology (I/T) infrastructure for internal (staff) needs as well as external (client) communication and reporting needs. We also have a dedicated person responsible for new client start up and database implementation in order to insure we have the most accurate information possible at any given point in time. We have continually invested in both hardware infrastructure (Network Servers, Client Workstations, Firewalls and Tablet P.C.'s for Field Inspectors) and software in order to leverage technology in the workplace and to improve customer service and assist in lowering our costs to our clients. HydroCorp has a contracted service agreement with a local I/T Company that performs monthly routine system maintenance and monitors our infrastructure/servers for optimum performance and reliability. 4.4. Program Data Backup and Storage All of our Client Data is secured on our Application Server, which is behind both a Hardware and a Software Firewall. The Application Server is backed up twice a day. 5 copies of the backup are then created and stored at 3 separate locations. 3 of the 5 backup copies are stored locally. One is on the application server itself, one is on our File server, and one is backed up to a Network Attached Storage (NAS) device. Having 3 local backup copies stored on the different machines means that in the unlikely event of a hardware malfunction, we can recover the data very quickly. Additionally, we backup the data to our backup server located in our Corporate Office, and we employ a secure on-line backup service that stores 2 copies of our backup at two independent locations. CROSS -CONNECTION CONTROL SERVICES PROPOSAL I City of Oshkosh 11-24-19 1 hydrocorpinc.com Page 9 4.5.. Public Awareness Education In the initial implementation phase of the Cross -Connection Control Program, Public Education on the topic should remain in the community spotlight. HydroCorp will provide a specialized speaker to participate/present at a town hall/public meeting engagement if requested. Press release information will be offered in digital format to the City of Oshkosh for local distribution to local media resources & website if requested. Further, public education brochures will be available in electronic format for download and can be posted on the City of Oshkosh web site. a^ERREW PREyER°pN Further Public Education resources including brochures and video files can be found at http://www.hydrocorpinc.com/resources/links/ CROSS -CONNECTION CONTROL SERVICES PROPOSAL I City of Oshkosh 11-24-19 1 hydrocorpinc.com Page 10 I � AYSENR[Y YE[TiNE VSNn[hPx[v[NPW Z� Qp'L 7Eq UiU'o. -j I:I W EOMwMINI.TN4 TO°N EPINN��N°�µ� QWI.l EPr�.np �y 5. EXECUTIVE SUMMARY, PROJECT FEES/COST Based on your current program, HydroCorp" will provide the following services to the City of Oshkosh. This project is a continued effort for an ongoing Cross -Connection Control Program and will provide the City of Oshkosh with the necessary data and information to maintain compliance with the Wisconsin Department of Natural Resources (DNR) Water Bureau Cross Connection Control Regulations. Once this project has been approved and accepted by the City of Oshkosh and HydroCorp, you may expect completion of the following elements within a two (2) year period. The components of the project include: A. Perform inspections of up to 1006 Non -Residential water services within the City served by the public water supply for cross -connections. Compliance follow up visits will not be completed by HydroCorp. B. Inspections will be conducted in accordance with the DNR Water Bureau Cross Connection Control regulations. Inspectors will survey exposed piping and utilize Isolation/Point of Use inventory method of surveying as supported by the State of Wisconsin Plumbing Code —SPS 382.41. C. HydroCorp will document existing backflow prevention devices and assemblies and verify proper installation and/or suggest corrective actions if devices and/or assemblies need to be installed to prevent cross -connections. Documentation to include make, model, size, manufacturer, serial number, location and regulated object number if applicable. In lieu of surveying residential kitchens and bathrooms, an educational brochure will be provided as allowed by DNR regulation NR 810.15. D. Notify each building owner prior to each inspection via postal letter with opportunity to schedule a specific time of inspection via the Hydro Designs Inc. Provide ongoing support for water customer scheduling and questions via the Hydro Designs Inc. WI office toll free 800# phone line, fax, or email. E. Provide Water Utility and building owner with a detailed corrective action report for each non -compliant facility, in most cases, water utility personnel can perform effective follow up compliance inspections. F. Perform administrative functions including: answering water user telephone calls, scheduling of inspections, mailing of all notices, verification of corrective action(s) requirements, and general customer service and program education inquiries by an individual trained in Cross -Connection Control Program Management. G. Generate and document the required program data and compliance status using proprietary Software Data Management Program. Submit comprehensive management reports on a quarterly basis and prepare the State of Wisconsin, DNR Water Bureau Annual Cross Connection Control Program Activity Report. H. Conduct an annual review meeting to discuss overall program status and recommendations. I. Assist the City with a community wide public relations program including general awareness brochures and web site cross connection control program overview content and resources. J. Provide ongoing support via phone, fax, internet, text or email. CROSS -CONNECTION CONTROL SERVICES PROPOSAL I City of Oshkosh 11-24-19 1 hydrocorpinc.com Page 11 C PRICING/PROPOSED FEES HydroCorp to complete inspections, appointments, customer care service and program administration. PRICING: Initial Inspections of 1006 non-residential services connections. _ $ 124,008.00 dollars. HydroCorp will invoice monthly in equal installments upon receipt of signed contract/agreement. This agreement will automatically be renewed for a single two year term at the some number of inspections to be performed, and the same contract amount. Submitted by: HYDROCORP- MIDWEST REGIONAL OFFICE- 2665 S MOORLAND RD SUITE 209 NEW BERLIN WI 53151 Craig Wolf 1 612-850-8939 1cwolf@hydrocorpinc.com CROSS-CO14NECTION CONTROL SERVICES PROPOSAL I City of Oshkosh 11-24-19 1 hydrocorpinc.com Page 12 6. BACKGROUND 6.1. The HydroCorp Promise HydroCorp is the Safe Water Authority.TM It is our duty to provide the most precise and comprehensive technical services in the industry. It also means delivering those services with expert knowledge, professionalism, and sensitivity to budgets and schedules —the highest standard of water safety oversight, combined with the highest value. The Result — Your water system is compliant. Your risk and exposure are reduced. Your water — and your people — are protected. 6.2. Company Overview • Founded in 1983 and incorporated in 1988. • The firm has grown from two employees to a staff of over 40 full time associates in multiple states. Average tenure with the company is 7 years and employee turnover is less than 10%. • HydroCorp Conducts over 25,000 on site, Cross -Connection Control Inspections annually. • HydroCorp provided Cross -Connection Control Program Management Services to over 240 communities in several states including: Michigan, Wisconsin, Delaware, Maryland, Virginia, Florida and Minnesota. We still have our first customer! • Our highly trained staff works in an efficient manner in order to achieve maximum productivity and keep program costs affordable. We have a detailed system and process that each of our field inspectors follow in order to meet productivity and quality assurance goals. • Our municipal inspection team is committed to providing outstanding customer service to the water users in each of the communities we serve. We teach and train customer service skills in addition to the technical skills since our team members act as representatives of the community that we service. • Our municipal inspection team has attended training classes and received certification from the following recognized Cross Connection Control Programs: OF TREED, UW-Madison, USC— Foundation for Cross Connection Control and Hydraulic Research, American Backflow Prevention Association (ABPA), and American Society for Sanitary Engineering (ASSE). We invest heavily in internal and external training with our team members to ensure that each Field Service and Administrative team member has the skills and abilities to meet the needs of our clients. • Our administrative staff can answer most technical calls related to the cross -connection control program and have attended basic cross -connection control training classes. • HydroCorp staff and company are active members in many water industry associations including: o American Water Works Association (AWWA) I AWWA— Wisconsin Chapter o National Rural Water Association (NRWA) I Wisconsin Rural Water Association o American Public Works Association (APWA) HydroCorp is not a Plumbing Company and does not utilize existing staff to perform backflow prevention assembly testing, repair or plumbing related services. CROSS -CONNECTION CONTROL SERVICES PROPOSAL I City of Oshkosh 11-24-19 1 hydrocorpinc.com Page 13 6.3. Office Address & Contact Information Regional HYDROCORP— MIDWESTOFFICE Office: 2665 S MOORLAND RD SUITE 209 NEW BERLIN WI 53151 Contact: Craig Wolf Telephone: 612-850-8939 Email: cwolf@hvdrocoroinc.com Corporate HYDROCORP— CORPORATEOFFICE Office: 5700 CROOKS ROAD SUITE 100 (Remit to TROY MI 48098 Address) Telephone: 800.690.6651 or 248.250.5000 Legal S-Corporation, 1988 ) E.I.D. 38-2810008 Status: 7. PROJECT REFERENCES WI Office (Above) Corporate Office (Below) a) City of LaCrosse, 400 LaCrosse St, LaCrosse, WI 546011 Mark Johnson, Water Utility Manager iohnsonm@citvoflacrosse.org 1 608-789-7536 b) City of Prescott, 800 Borner St. Prescott, WI 540211 Hank Zwart, Public Works Director hzwart@prescottcity.org 1715-262-5544 c) Sturgeon Bay Utilities, 230 E. Vine St, Sturgeon Bay, WI 53235-007 ) Cliff White, Superintendent cwhite(cDwooienergy.org 1 920-746-2820 CROSS -CONNECTION CONTROL SERVICES PROPOSAL I City of Oshkosh 11-24-19 I hydrocorpinc.com Page 14 8. PROJECT TEAM QUALIFICATIONS Gary McLaren I New Program DevelopmenVTraining Coordinator -Midwest Region Gary is responsible for Cross -Connection classes and new Cross Connection Control Program development in the Midwest Region. Since 2004 at HydroCorp, he was responsible for identification of hazards and deficiencies and determining proper recommendations for over 80 municipal client cross - connection control programs in Wisconsin. He also generated inspection reports and protection recommendations for over 3,000 individual facility surveys of cross -connections. In the past 5 years, Gary has been focused on coordinating and instructing various Cross Connection Control classes around the Midwest in addition to developing new Cross Connection Control Programs for Municipal Water System around the region. • Conducted Cross -Connection Surveys-45 North American Large Industrial Facilities 1999-2000 • Certification MDEQ (Michigan) Advanced Cross -Connection Control Training Program 2004 • Cross -Connection Control Program Manager —WI Region; 25 Water Utility clients 2005-2007 • Multiple published articles in Public Water System periodicals (WWA Magazine summer 2008 & WRWA Magazine winter 2011,2013) • Annual participant & past presenter at annual WWA Conferences & WRWA Conferences 2008- 2015 • Instructor at DNR class on Cross Connection Control — Green Bay, Dec. 112008 • Lead Instructor with Wisconsin Rural Water Association Cross Connection Control Class Series — Statewide, 2009 -2014 (12 full day courses annually) • Lead Instructor with Minnesota Rural Water Association Cross Connection Control Class Series — 2010 and 2013 • ASSE #5150 Certified Backflow Prevention Program Administrator • ASSE #5120 Certified Cross Connection Control Surveyor • Vice Chairperson — Wisconsin Water Association Education Committee 2011-2012 Scott Mitchell I Operations Manager, Midwest Region - Municipal Division Scott has been with the HydroCorp team since 2011 and inspecting plumbing systems for over 7 years. As a Cross -Connection Surveyor, Scott has completed cross -connection inspections at over 20,000 individual commercial and industrial facilities. He currently oversees operational and administrative services for cross -connection control programs in the HydroCorp Midwest Region. CROSS -CONNECTION CONTROL SERVICES PROPOSAL I City of Oshkosh 11-24-19 1 hydrocorpincmn' Page 15 DAVE CARDINAL I Vice President Municipal Division Dave has over twenty years' experience as a water professional and has a successful record of accomplishments in the cross -connection control industry. Experienced in program development, project management, developing and conducting employee education and training programs, developing and instructing State certified education and training classes, quality assurance, customer service, and client satisfaction. Experience, Training, Certifications: • American Backflow Prevention Association (ABPA), MI Chapter, Vice President • American Society of Sanitary Engineering (ASSE) Series 5000 Proctor • American Society of Sanitary Engineering (ASSE) Standard #5110 Certified Backflow Prevention Assembly Tester and Standard #5120 -Surveyor I Certification #26905 • Michigan Certified Backflow Prevention Assembly Tester Certification — 2010, Certification #MPMCA-26905 • Dale Carnegie — Management Training for Managers 2005 • University of Florida —TREED Center o Cross Connection Control: Survey and Inspection 2003 o Cross Connection Control: Ordinance and Organization 2003 o Cross Connection Control Program Manager 2003 • University of Southern California Foundation for Cross -Connection Control and Hydraulic Research — Backflow Prevention Assembly Tester, 1997 CROSS -CONNECTION CONTROL SERVICES PROPOSAL I City of Oshkosh 11-24-19 1 hydrocorpinc.com Page 16 d►`QRo® CERTIFICATE OF LIABILITY INSURANCE DAT12118/Y1'VY) 12/18/2018 • THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certii' older in lieu of such endorsement(s). PRODUCER �� R� CONTACT Jennifer Hendrix Brown & Brown of Detroit 35735 Mound Road w 2 2 2p19 j{S' Sterling Heights $L"C 'Aar PHONE Est . (586) 977-6300 FAXNb : (566) 977-6760 EMAIL ADDRESS: jhenddx@bbdemoitcwm INSURERS AFFORDINGCOVERAGE NAICN INSURERA: The Cincinnati Specialty Underwriters Insurance Company 13037 o INSURED 11Q 11SNa W� Hydro Designs Inc. dba H[p7Mc. Ls INSURERS: Ohio Security Insurance Company 24082 INSURERC: Scottsdale Insurance Company 41297 INSURER D: Hiscox Insurance Company Inc. 003030 HDI Florida, LLC INSURER E: 5700 Crooks Rd, Suite 100 Troy MI 48098 INSURER F: COVERAGES CERTIFICATE NUMBER: CL16121835466 REVISION NUMBER: THIS IS TO CERTIFYTHATTHE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT TERM OR CONDITION OFANY CONTRACTOR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAYBE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALLTHE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR LTR TYPE OF INSURANCE INSR MD POUCYNUMBER POLICY EFF -MAVDDIYYYY) POLICY E%P IMMODArYY)n LIMITS x COMMERCIALGENERALLIABILITY CLAIMS-MADEOCCUR EACH OCCURRENCE 5 1,000,000 PREMISESIEa.,I s 100,000 MED EXP (AnY ore person) S 10,000 PERSONALaADV INJURY S 1,000.000 A Y CSU0125275 12/16/2018 12/15/2019 LIMITAPPLIES PER: POLICY N PRCT CT JELOC GENERALAGGREGATE 5 2.000.000 GEN'LAGGREGATE PRODUCTS-COMP/OPAGG 5 2.000,000 Employee Benefits 5 1.000.000 OTHER: AUTOMOBILE LIABILITY EOMaBINED videno SINGLE LIMIT 5 1,000,000 BODILY INJURY (Par perapN s x AWAUTO B OWNED SCHEDULED AUTOS ONLY AUTOS Y BAS69181506 12115/2018 1211512019 BODILY INJURY (Per accident 5 PROPERTYDAMAGE Pera¢idem 5 HIRED NON-0WNED AUTOS ONLY AUTOS ONLY 5 X UMBRELLA LJAS OCCUR EACH OCCURRENCE $ 5,000,000 AGGREGATE $ 5.000,000 C EXCESS LIAR CLAIMSMADE XL80108717 12115/2018 12/15/2019 OED X RETENTION 5 0 5 B WORKERS COMPENSATION ANDEMPLOYERS'LIABILITY YIN ANY PROPRIETORIPARTNENEXECUTIVE OFFICER/MEMSER EXCLUDEDT (Mandatory in NH) NIA XW5591B1506 12/15/2018 12I152019 X STA LATE ERH E.L. EACHACCIDENT g 1,000.000 EL DISEASE -EA EMPLOYEE 5 1-000,000 If yes, describe under DESCRIPTION OF OPERATIONS below EL DISEASE -POLICY LIMIT s 1,000,000 D Professional Liability ANElDl0955,15 12/16/2018 12/152019 Wrongful Act Limit $2.000,000 Aggregate Limit $2,000,000 DESCRIPTION OF OPERATIONS / LOCATIONS I VEHICLES (ACORD 101. Additional Remarks Schedule, may be attached If more space Is required) City of Oshkosh and Its officers, Council members, agents, employees and authorized volunteers are included as an additional insured for general and auto liability per written contract. Per Project general liability aggregate limits apply on Policy #35SBAP18563. City of Oshkosh Department of Public Works PO Box 1130 Oshkosh, WI 64903-1130 SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. ®1988.2015 ACORD CORPORATION. All rights reserved. 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